Police Communications Specialist; Dispatcher - Continuous Pool

Position: Police Communications Specialist (Dispatcher) - Continuous Pool
This position serves as an initial point of contact and supports the general public safety and law enforcement mission for the District, receives 9-1-1 calls, provides assistance to students, faculty, staff and visitors at Maricopa Community Colleges; and communicates vital information to the District, college constituents and members of Public Safety, along with external communities; often under stressful circumstances. Dispatches for multiple Public Safety personnel at multiple colleges and obtains assistance from allied public safety agencies, as needed.

Essential Functions

40% - Answers administrative calls, emergency calls for service; interacts with and provides assistance to members of Public Safety, the college community, visitors and first responders

35% - Operates emergency communications dispatching systems and tracks public safety activities of public safety staff utilizing computer aided dispatch system for an assigned shift

10% - Queries, interprets and enters into the state and national criminal justice information system; maintains Level "A" AJCIS Terminal Operator Certification; tracks sensitive data such as orders of Protection, Trespass Orders and Registered Sex Offender Notifications

10% - Assists in administrate duties involving the auditing, editing and support of systems including; voice communications (radio consoles, emergency subscriber alert), computer aided dispatch, records management systems, criminal justice information systems, logger recording equipment, emergency notification system, alarm notification system, etc.; participates in training activities relevant to the job function and also may train and direct the work of temporary and/or student workers and college dispatchers.

5% - May occasionally drive an MCCCD vehicle to deliver or pick up supplies, equipment, paperwork, evidence, or other materials; performs other duties as assigned.