Medical Assistant​/HCA - Tempe

Job Details

Job Location:

Tempe, AZ 85283 Salary Range: $20.00 Hourly

Planned Parenthood Arizona (“PPAZ”) services include an emphasis on family planning and reproductive health care, including the provision of birth control and comprehensive contraceptive counseling, testing and treatment of sexually transmitted infections, pregnancy testing, counseling and referral, HIV testing, annual exams, abortion care and more. In addition, PPAZ focuses on providing medically accurate sexuality education and training services throughout the state.

• Front desk reception - greets clients in a professional, friendly manner, instructs clients how to complete appropriate paperwork, enters accurate and complete patient information into electronic medical records, prepares outgoing mail and distributes incoming mail.
• Provides general information and patient education including discussing pregnancy options with patients (this includes parenting, adoption, & abortion); provides patients with information on all contraceptive methods including Emergency Contraception, provides abortion and medical abortion education.
• Schedules appointments. Responsible for knowing and understanding all medical services and programs provided by PPAZ, as well as fees.
• Maintains medical records - prepares patient charts with proper forms, files lab results in patient charts, files patient charts, transfers patient records between clinics and keeps transfer log updated, purges inactive patient records, records pertinent conversations with patients in the medical chart, pulls charts for next day readiness.
• Pharmaceutical supply visits - fulfills contraceptive supply orders with correct authorization and documentation, ensures that supplies are stocked, ensures prescription labels are present and product inserts are given.
• Billing and cash handling – has a basic understanding of how to operate PPAZ’s Practice Management System in relation to cash handling and end of day closing procedures including running memorized system reports, insurance entry, charge entry (billing) and payment entry under the supervision of the Center Manager.

• Inventory and maintenance - sets up rooms at the beginning of clinic and in between patient visits; cleans rooms between patients and at end of clinic.
• Instrument sterilization - maintains the sterilization of all instrument and instrument packs on an ongoing basis.
• Patient education - evaluates patient needs for education on an individual basis and provides same as necessary and appropriate, properly documents all education.
• Laboratory testing - measures weight, height, and takes blood pressure; performs lab tests and veni‑puncture within scope of practice approval.

Critical to this role, employee must exercise discretion in acquiring and disseminating confidential and proprietary information including any patient PHI acquired physically and or electronically.

• Outstanding moral character and commitment to neutrality, confidentiality, and professionalism.
• Ability to build trust and relationships with broad and diverse audiences.
• Exceptional organization skills and attention to detail.
• Excellent written and verbal communication skills with emphasis on tact and diplomacy.
• Ability to identify and solve complex problems using good judgment and discernment.
• Ability to work independently in a fast‑paced growth environment, manage multiple priorities and translate business strategies into actionable plans.
• Proven project management skills and track record of delivering results on time.
• Demonstrated analytical skills and the ability to interpret data, identify trends and recommend solutions.
• Demonstrated computer skills with proficiency in HRIS, MS Outlook,…