Children's Response Specialist EMPACT

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Active Regular Full-Time Glendale, AZ, US

Who we are:

EMPACT
- Suicide Prevention Center, part of the La Frontera Arizona family, is an industry leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer.

EMPACT-SPC is on the cutting edge in providing unconditional service to children and families. We offer many opportunities for professional development and growth. Our Children’s Services Department is constantly developing and enhancing programs to meet the needs of families in the community.

We have multiple opportunities for Children's Urgent Response Specialists to join our team at our Tempe or Glendale office. The Children’s Urgent Response Specialist is part of the EMPACT-SPC Children’s Team working with children and families in crisis that are enrolled with and receiving ongoing services. This position provides direct crisis intervention services in home, school, and in the community. Crisis intervention services include but are not limited to crisis prevention;

de-escalation; transportation; client support/supervision; parent training; behavior management training and assistance; and provision and assistance in accessing appropriate community referrals. The requirements of the position include ensuring coordination of care with multiple systems including Behavioral Health providers and networks;
Juvenile Probation;
School;
Division of Developmental Disabilities;
Placements and license agencies; and Department of Child Safety.
* This position requires availability to work nights and weekends.*

• Provide direct in-home, in-office, in school and community based crisis services. These services will include but not be limited to crisis intervention and de-escalation, transportation, maintaining or establishing community stabilization, client support and/or supervision, parenting training, behavior management training and assistance, and provision and assistance in accessing appropriate community referrals.
• Ensure quality service delivery including clinical care and all associated documentation. Maintain all client records in accordance with agency policies and procedures.
• Provide comprehensive services to clients and assist in coordinating communication with other departments of the agency to accomplish continuity of care. Develop and maintain effective working relationships with all related state, community behavioral health, and contracting organizations.
• Comply with the agency's standard of care for service delivery. Assist with Quality Management and Utilization Review as needed.
• Perform job duties in a safe manner at all times; provide support for team members and perform cooperatively and professionally as part of a cohesive team.
• Will be required to oversee everyday functioning of department vehicles and to immediately report incidents involving damage or theft. May be required to do basic safety checks on vehicles (oil, tire air pressure, etc.).
• Will be required at times to work in potentially volatile situations and to react in a professional manner to crisis situations regardless of the nature of the environment or circumstances.

What you’ll provide:

• Minimum of High School Diploma or GED and must meet BHT requirements.
• Bachelor's degree in behavioral field preferred.
• Experience in community behavioral health required, with specific knowledge of AZ Children's Behavioral Health System.
• Five (5) years of prior behavioral health related work…