Program Supervisor

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care.

Terros Health and Lifewell have joined forces to provide extraordinary care by empowered people through exceptional outcomes.

HOPE ~ HEALTH ~ HEALINGUnder supervision of Program leadership, the Program Supervisor plans, organizes, and directs the activities of the assigned Terros Health - Community Living Program/Flexcare Program location(s) in providing clinical therapeutic services to an adult population composed of substance-using, SMI, dual-diagnosed and/or referred persons. The Program Supervisor is responsible for the overall performance of the assigned location and employees, to include performance management, training, scheduling/coverage, crisis management, client screenings/assessments and required documentation.

Full-Time Employed: 40 hours/weekM-F 8:30a - 5:30pLocations:
Tempe, AZ 85282 and Mesa, AZ 85201

This role manages two Community Living Program locations

Additional Language Differential Pay Available Full Benefits Package, including 401K Generous PTO/Sick Time (4+ weeks in year
1)

Duties Include:

Directs program functions; implements standards, policies, and procedures governing the performance of the program

Revises services according to demonstrated client need and the program’s contractual requirements

Develops and implements site-specific plans that support Terros Health's strategic plan Develops program goals and objectives

Defines and recommends objectives at site and issues specific objectives to direct reports

Refers to the Program Manager or Director on matters requiring clarification, interpretation, or exception to policy or budget, develops and implements plans for program staffing patterns and facilities

Coordinates communication and collaborates with other components of the organization and outside agencies involved with the program

Seeks mutual agreement on problems involving coordination

Consults with all segments of management responsible for policy or action

Keeps supervisor and employees informed as to program plans and progress

Fosters strong community relations and maintains productive working relationships with neighbors, landlords, area professionals, and organizations to coordinate client services

Collects and maintains quality improvement data and program performance measurements

Generates and maintains medical, organization, and program records including conducting preliminary and followup audits

Requests and receives information, and updates information/forms according to established formats and timelines

Selects and maintains qualified employees in all assigned program positions

Provides orientation and on-the-job training for direct reports

Ensures that the duties, responsibilities, authority, accountability, and performance standards of all direct reports are defined and understood

Identifies training needs, initiates development of direct reports, proactively manages performance and conducts performance reviews as required

Benefits & Wellness:

We invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally.

Multiple medical plan options, including a no-premium plan for employees and their families

Multiple dental plan options, including orthodontic coverage

Vision insurance

Group life and disability insurance

Pet insurance
401(k) plan with…