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Front Desk Agent
Job in
Tempe, Maricopa County, Arizona, 85281, USA
Listed on 2026-08-03
Listing for:
Crestline Hotels and Resorts
Full Time
position Listed on 2026-08-03
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Crestline Hotels and Resorts - 601 E Sixth Street - Responsibilities:
Assist guests with check-in and check-out, including processing payments and handling refunds or adjustments;
Answer and route all incoming phone calls promptly and professionally;
Address guest requests and coordinate with hotel staff to fulfill amenities or services;
Resolve guest complaints to ensure satisfaction and maintain a positive guest relations;
Maintain knowledge of hotel policies, rates, promotions, and daily operations
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