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Guest Experience Specialist (Front Desk & Concierge
Job in
Tempe, Maricopa County, Arizona, 85285, USA
Listed on 2026-08-23
Listing for:
Aloft Tempe
Full Time
position Listed on 2026-08-23
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Aloft Tempe is seeking a Front Desk Agent to warmly greet guests, process check-ins/outs, secure payment, and handle reservations with accuracy while upholding brand standards. You will maintain room status, assist guests with requests, ensure safety and a clean lobby, and communicate shift information to the Front Office team to ensure a smooth guest experience.
Daily duties include cash drawer management, completing nightly paperwork, and providing local information to guests in a
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