Business Sales Manager

Description

The Westin Tempe is looking for a FT - Business Sales Manager to join our amazing Team!

** Hours/Shifts
- Monday
- Friday availability - with occasional weekends and holidays**

** Summary of Benefits**

Team Member and Family Room Discounts for both Crescent Hotels and Resort and Marriott Hotels

Flexible Schedules

Career Growth & Development

Insurance Benefit Available for both Full Time and Part Time Team Members

401k Plan and Company Match Program

Vacation Pay / Sick Pay
- Full Time and Part Time Team Members

Holiday Pay
- Full Time Team Members

Amazing Recognition Programs/Giving Back
- Community Outreach

Tuition Reimbursement

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey.

Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

A Business Sales Manager takes part in servicing our guests around our beautiful Hotel and you'll be part of a great team of helpful people who are passionate about delivering exceptional service. This task is to be handled in a friendly, courteous, timely, and professional manner resulting in an extremely high level of guest satisfaction.

As a Business Sales Manager you’ll be the face of the hotel within your market - responsible for overseeing and coordinating all sales aspects of corporate travel segment of the Westin Tempe. This includes proactively soliciting and managing transient sales opportunities, customers relationships, and ensuring compliance with hotel, brand, and Crescent Hotels & Resorts. The role requires strong organizational, negotiation, and communication skills to deliver exemplary customer service and seamless travel experiences for business travelers.

SPECIIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Basic hotel product knowledge, i.e., staffing, operations, operations, safety, security, union rules, structural, terminology, fire, police and health codes, hotel policies, city
• Basic knowledge of the hotel structure/layout and how all departments interact.
• Extensive knowledge of market and related meeting industry.
• Travel locally to conduct outside calls, promote the hotel and review competition. Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account. Represent hotel at trade shows. Set up exhibits involving bending, stooping, lifting and reaching overhead.

REQUIRED

SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Knowledge of a hotel structure and how all departments interact. Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints.

Ability…