Senior Associate Relations Business Partner

This job posting is anticipated to remain open for 30 days, from 11-Feb-2026. The posting may close early due to the volume of applicants.

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately‑owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose:
We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.

¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

As part of the overall People Function, you will serve as the expert advisor and consultant to all levels of leadership, including Directors and General Partners, on highly complex and sensitive associate relations and business challenges that are not of a routine nature. The Senior Associate Relations Business Partner is responsible for producing high quality results that are communicated skillfully to mitigate risk to the firm.

You will support department leadership in training and development of Associate Relations colleagues, leverage analytics and insights to recognize case trends, and collaborate across internal Centers of Excellence and Business Human Capital to inform and influence solutions which enable the firm’s strategic priorities.

• Acts autonomously in leading, guiding, directing, and influencing firm Leaders and Associates through a broad spectrum of multifaceted interpersonal, business, and leadership challenges. Assessing and determining appropriate action based on the investigation of facts, circumstances, and input from all involved parties.
• Provides decisions and advises leaders how to execute outcomes, ranging from coaching, up to and including separation of employment. Frequently responsible for delivering outcomes directly to associates.
• Collaborate and coach Associate Relations Business Partners in more complex situations to arrive at appropriate outcomes while developing the acumen of colleagues.
• Assists department leadership with the development of new Associate Relations Business Partners through onboarding, training, and coaching on the responsibilities and skills of the position.
• Promotes and enables a fair and inclusive workplace. Represents Edward Jones culture and values while also mitigating legal; federal, state, or municipal employment law; business; financial; regulatory; reputational; and associate experience risks.
• Responsible for constant and reliable evaluation of facts and circumstances, weighed against prior precedent and ever‑changing employment laws, to create consistency and mitigate risk to the firm.
• Manages and resolves complex issues that are escalated by other COEs (Center of Excellence) (i.e., Compliance, Leaves/ADA, Business Human Capital, Public Relations, Managing Partners Office and Diversity Equity and Inclusion).
• Advises and collaborates with external entities and internal functions including but not limited to:
  Legal (internal and external counsel) Compliance, COEs, Business Leaders, Global Security and Local Law Enforcement, Regional Leadership and Divisional HR, EAP (Employee Assistance Program), and vendors.
• Represents the Associate Relations function on division and firm initiatives. Collaborates with cross‑divisional leadership to set strategy focused on the associate experience and moments that matter throughout their career lifecycle.
• Testifies on behalf of the firm in legal proceedings alleging violations of employment law.

• Bachelor's degree and/or equivalent experience.
• 5+ years of…