Senior Rewards Consultant

End Date:
March 6, 2026 (13 days left to apply)

Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

With limited supervision, provides consultative and administrative services to manage a comprehensive ASU and Arizona University System ADA, benefits, leaves, retirement, and/or workers’ compensation programs and systems. Under direction of central Benefits Design & Management leadership, assists with coordination of team program management activities plus research, analysis, and implementation of plan and policy changes.

$57,900 - $70,000 DOE

• Actively participates in the functions performed by both Benefits Program Management units to provide consultation, plan administration, and data management for assigned programs, including ADA case management, health and welfare benefits, leaves, retirement benefits, voluntary benefits, and workers’ compensation.
• Administers qualified domestic relations orders (QDROs), qualified medical child support orders (QMCSOs), and subpoenas.
• May coordinate work activities of other Total Rewards staff members.
• Designs, implements, and evaluates ongoing training, educational, and communication programs to increase understanding and awareness of ADA, benefits, leaves, retirement, and workers’ compensation programs across all ASU campuses.
• Conducts new-hire orientations, employee presentations, information releases, pre-retirement seminars, and leaves management training.
• Provides collaborative training and communication with benefits staff members, HR Service Delivery staff, and field HR liaisons to ensure understanding of benefits, leaves, retirement, and workers’ compensation policies and provisions.
• Ensures legal and functional integrity of benefits, leaves, and retirement programs.
• Consults IRS regulations, state statutes, legal and policy provisions, government agencies, technical professionals, and competitive employers to resolve complex or technical issues and ensure compliance.
• Escalates complex issues to Total Rewards leadership to ensure legal and functional integrity of programs.
• Conducts analysis and assists with preparation and implementation of benefits and retirement plan changes and leave policy recommendations.
• Participates in Total Rewards surveys and researches, recommends, and implements changes or improvements to benefits, leaves, retirement, and workers’ compensation programs in response to legislative, judicial, or market changes.
• Collects and provides statistical and performance data to leadership and develops systems to support program and leave management.
• Updates ASU faculty and staff policies, summary plan descriptions, guides, websites, forms, and procedures to ensure compliance with Federal and State regulations.
• Identifies areas of potential exposure or liability and recommends corrective actions.
• Audits programs to ensure compliance and recommends changes to processes, policies, plan documents, and communications in accordance with Federal, State, ASU, and Board of Regents regulations.
• Provides consultative assistance to ASU leadership and liaisons regarding benefits, disability, retirement, and leaves initiatives, including support for audits and reporting.
• Actively participates in a collaborative Total Rewards Operations team to ensure coordination and consistency across Total Rewards program management units, HR Service Delivery, and HR leadership.
• Participates in annual Open Enrollment and other benefits or retirement plan implementations for faculty, staff, and administrative personnel.
• Collaborates with Total Rewards design and management teams, HR units, and ASU departments to ensure accurate program administration, data management, compliance, and standardized communications across all campuses.

• Bachelor's degree in Business Administration, Human Resources Management, or related field and five (5) years of progressively…