Field Human Resources Manager

Key Responsibilities

• Maintains relationships by developing an understanding of the strategies, business operations; attending client meetings; assisting in preparation of presentations; answering questions; explaining policies and procedures.
• Increases employee’s effectiveness by communicating job expectations. Coaches, counsels and disciplines employees; communicates values, strategies and objectives. Plan, monitor, and appraise job results; foster a climate conducive for offering information and opinions; provides educational opportunities.
• Maximizes diversity by identifying issues; coaching clients during hiring process; and providing training and guidance.
• Responds to employment related civil actions, federal agency charges, and employee complaints by conducting investigations, maintaining documentation, and partnering with legal counsel.
• Resolves manager and employee dissatisfaction by investigating complaints and concerns; evaluating and offering possible courses of action; providing advice, guidance, and direction.
• Maintains employee confidence and protects operations by keeping information confidential.
• Ensures compliance with requirements, policies and regulations by enforcing adherence to corporate systems, policies and governmental laws and regulations; advising management on needed actions.
• Complies with federal, state and local legal requirements by studying and reviewing existing and new laws; auditing and enforcing adherence to requirements; rendering opinions; advising management on needed actions.
• Represents the organization by obtaining, clarifying, and verifying documentation of situations; meeting with government representatives, which includes attending hearings and/or mediation; studying and resolving complaints; recommending remedies.
• Maintain professional and technical knowledge by attending educational workshops; reading professional publications; establishing personal networks; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.
• Post detailed job descriptions/ad placements on external job boards with strong sourcing ability through internet and social media
• Develop a qualified candidate pipeline for a variety of store management, customer service, hospitality, and retail positions
• Reviews resumes and applications, conduct phone screens and set up interviews for store manager candidates
• Ensures compliance with recruitment and employment laws with working closely with ROD’s, Market Managers, Hiring Managers, and Training Manager
• Able to work independently with minimal direction but with strong accountability communication skills
• Able to multitask, is flexible and can adapt quickly to change in business needs
• Excellent customer service skills
• Excellent verbal and written/grammar communication skills
• Must demonstrate high attention to detail, good judgment and possess a sense of urgency

• Bachelor’s degree in Human Resources or related field preferred. Other combinations of experience and education that meet the minimum requirements may be substituted.
• Two to five years of experience or more preferred working in a human resources department.
• Must be computer literate in MS Outlook, Excel, PowerPoint and Word and HR systems.
• Must be self-motivated to accomplish all assigned duties in a set timeframe and able to manage competing priorities
• Must possess strong analytical and leadership skills, the ability to manage multiple activities with a strong emphasis to detail.
• Strong coaching, counseling, oral and written communication skills.
• Strong diagnostics skills (Listening, Probing and Analyzing)
• Demonstrated sound judgement skills- ability to assess risk and take appropriate action.
• Strong interpersonal skills - able to…