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Credit Card Fraud Specialist
Job in
Tempe, Maricopa County, Arizona, 85285, USA
Listed on 2026-02-14
Listing for:
Insight Global
Contract
position Listed on 2026-02-14
Job specializations:
-
IT/Tech
Data Security, Cybersecurity
Job Description & How to Apply Below
Insight Global is hiring Fraud Operations Associates for our client, who is a global crypto and Web3 platform. The Fraud team protects users, safeguards funds, and upholds the integrity of the company's digital asset marketplace. The team leverages technology, data, and cross-functional collaboration to disrupt fraud and manage risk.
Role Overview :- Investigate and resolve fraud risks and customer issues, primarily via email.
- Analyze fraud patterns and trends, collaborating with data science, product, and engineering teams to improve controls.
- Identify process gaps and recommend operational improvements.
- Prepare reports on suspicious activity and key metrics.
- Conduct quality assurance reviews.
- Collaborate with teams across data science, identity, customer support, and compliance.
This is a 6-month contract-to-hire position with an hourly pay of $30/hr.
Required Skills & Experience- 3+ years of fraud/risk investigation experience.
- 1+ year of customer support experience in risk issues.
- Ability to identify fraud trends and recommend enhancements.
- Strong decision-making and problem-solving skills.
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