IT Accessibility Lead

Job Profile

IT Support Specialist 3

IT Support Services

Full time

$99,400.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Arizona State University seeks a strategic leader to advance institutional digital accessibility. The Digital Accessibility Lead will serve as ASU’s central authority for digital accessibility governance, compliance, and support across academic, administrative, and enterprise systems, while leveraging emerging technologies—including AI-driven accessibility tools—to enhance efficiency and accuracy.

This position coordinates ASU’s accessibility framework, oversees training and consulting programs, reviews technology procurements, and partners with university stakeholders to ensure ASU’s digital ecosystem supports an inclusive experience for all. This includes instructional content, websites, mobile apps, and enterprise platforms.

The Digital Accessibility Lead role is a part of the Operational Design & Web Experience with in Enterprise Technology, the university's central technology organization. This role carries core responsibilities, including fostering a sense of belonging and cultivating a culture that is relational, visionary, and empowering. With a strong emphasis on authenticity and compassion, this position is dedicated to embodying and advancing our culture.

$66,200.00-$99,400.00 per year; DOE.

• Lead ASU’s Digital Accessibility Initiative to achieve institutional and regulatory compliance.
• Develop and implement accessibility policies, standards, and governance frameworks.
• Establish and chair accessibility committees, liaison networks, and task forces.
• Represent ASU in external collaborations with vendors, advocacy groups, and peer institutions.
• Supervise staff, consultants, and vendors.
• Manage program budgets, contracts, and reporting to senior leadership.
• Be an example of empathy, compassion, and emotional intelligence.
• Lead in a values-driven organization with a strong commitment to inclusion and belonging.
• Inspire and drive meaningful change in individual, institutional, and corporate behaviors to support a more sustainable environment.
• Lead by example through effective communication, active participation, and advocacy for the institution’s sustainability programs.
• Proactively explore and leverage artificial intelligence (AI) and emerging technologies to advance digital accessibility across ASU’s digital ecosystem.
• Leverage AI in routine tasks and contribute ideas for using AI to improve the unit’s efficiency and overall performance.
• Take responsibility for fostering a positive culture, upholding organizational values, and championing engagement in all its forms.
• Collaborate across teams and actively participate in ET/ASU events and programs.

• Work with various groups regarding federal/state accessibility laws and standards (ADA, Section 504/508, WCAG 2.1 AA).
• Monitor compliance with ADA, Section 504/508, and current WCAG standards.
• Conduct accessibility audits (e.g., websites, systems, mobile apps), remediation, and using assistive technologies (e.g., screen readers, captioning, alt media).
• Partner with General Counsel on risk assessments, reporting, and legal compliance.
• Review and approve technology procurements to ensure accessibility clauses in contracts.

• Coordinate the design and manage training programs for faculty, staff, and content creators.
• Provide consultation and office hours to assist units with accessibility remediation.
• Maintain user-friendly resources, guides, and role-based materials (e.g., FRAME, Equidox, Siteimprove).
• Promote awareness through communications, presentations, and recognition programs.

• Offer centralized consulting on accessible design for…