IXp Intern - Research Operations Specialist Intern

We help the world run better. At SAP, we keep it simple: you bring your best to us, and we’ll bring out the best in you. We’re builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what’s next. The work is challenging – but it matters. You’ll find a place where you can be yourself, prioritize your wellbeing, and truly belong.

Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

The SAP Internship Experience Program (iXp) is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. This position is a SAP iXp Intern – SAP Research Operations Specialist Intern located in Tempe, Arizona, USA. Expected start date is March 1st 2026. The internship will last 12 months, full‑time at 40 hours per week.

• Culture of collaboration: Meet with mentors, make new friends across the globe, and create a thriving personal network.
• Project‑driven experience: Gain cross‑functional skills through virtual and in‑person learning sessions, diverse subject‑matter experts, and project deliverables.
• Gain visibility: With the SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities.

• Review and approve daily ARM requests; ensure accuracy of Qualtrics roles and follow up on pending approvals.
• Support user management, permissions, lifecycle management, naming conventions, and compliance checks.

• Maintain and update the Survey Overview Dashboard weekly, monthly, quarterly, and annually; help streamline and automate reporting workflows.
• Provide support for dashboard development in Qualtrics and assist with Work Zone and wiki page updates.

• Prepare and distribute the bimonthly Surveys by the Numbers newsletter, highlighting research impact stories and SAP‑wide survey metrics.
• Triage and categorize inbox requests for platform access, permissions, methodology questions, alternative tool guidance, and research consultations.

• Partner with platform admins, research partners, satellite team owners, and operational stakeholders across global and regional teams.

We’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Bachelor’s degree (completed or ongoing) in Computer Science, Business, Economics, Statistics, Survey Research, Marketing, or related social sciences.
• Prior experience in survey research, project management, and data analysis.

• Required: Qualtrics XM Suite expertise across dashboards, survey design, text analytics, workflows, and automation.
• Familiarity with BI & analytics tools (Excel/VBA, SPSS, SAS) and data transformation methods.
• Experience with data visualization tools such as PowerPoint, Tableau, Power BI, and Matplotlib/Seaborn.

• Strong problem‑solving and synthesis abilities, with comfort building storylines and presenting findings.
• Ability to work independently on multiple simultaneous projects.
• Exceptional interpersonal skills for working across functions and geographies.
• High degree of integrity, flexibility, and confidentiality.

Be part of SAP Next Gen, a global community for students, universities, and educational partners who are passionate about innovation and technology.

Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.

SAP believes the value of pay transparency contributes toward an honest and supportive culture. The targeted combined range for this internship is 15 k USD – 62 k USD. The actual amount offered will be within that range, dependent upon education, skills, experience, scope of the role, location, etc. as determined through the selection process.

For information on the responsible use of AI in our recruitment process, please refer to SAP’s Guidelines for Ethical Usage of AI in the Recruiting Process. Violation of these guidelines may result in disqualification.