Senior Manager Software Engineering

Overview

Your career has a home here. Progress is a leading property manager of single-family rental homes nationwide, focused on creating an enjoyable living experience for residents and a people-first culture for our team. Progress is a certified Great Place to Work® for two consecutive years. As the demand for professionally managed rental homes grows, opportunities at Progress expand.

Position Summary:

The Senior Manager, Software Engineering will manage and mentor a team of software developers and admins while providing architecture oversight and operational support guidance for custom and business-critical platforms used in the enterprise. The environment is fast paced and time to market of applications is critical. This role is part of a dynamic team delivering applications for high-quality, on-time software releases leveraging agile and Dev Ops practices with a focus on enabling operations through infrastructure solutioning, continuous delivery & integration, and sustainment planning.

The Senior Manager will lead technical design, development, delivery, and operation of applications while managing agile work-streams and coordinating across multiple business lines and stakeholder groups, including application development, infrastructure, customer support, property management, and central operations teams.

• Lead, mentor, and manage a development team working on internal and customer-facing applications.
• Define product vision, strategy, and roadmap; ensure alignment with company goals.
• Set direct report goals, gather enterprise feedback, and participate in annual performance reviews.
• Plan and execute product lifecycle activities, including feature prioritization and delivery for the full lifecycle.
• Implement test-and-learn frameworks to iterate from MVP to national rollout.
• Facilitate customer research to understand user needs and problems.
• Collaborate with software engineering to define product requirements and coordinate resources from stakeholders.
• Evaluate and optimize processes, identifying opportunities for efficiency improvements.
• Develop training and communicate organizational change to stakeholders.
• Identify and track KPIs; act as platform expert to maximize field user benefit.
• Use data-driven decision making to identify opportunities and track product performance.
• Review project requirements and design technical changes; lead delivery across in-house teams and consultants on strategic projects.
• Manage platform change requests (e.g., Salesforce) and ensure successful technical delivery to Progress Residential.
• Support testing and deployment cycles, coordinate UAT, and gather feedback from pre-release testers.
• Log, track, and manage issues, bugs, and feature requests in JIRA.
• Participate in software release and post-release activities and develop designs for proof-of-concepts.
• Oversee ongoing systems administration, maintenance, and support functions; mitigate risks and escalate as needed.
• Ensure development standards and consistency of specifications across sub-systems; produce deliverables, blueprints, and architecture documentation.

• Bachelor’s degree required.
• 7+ years of software development experience.
• 2+ years of management experience in an operational environment overseeing production development teams.
• Experience in resourcing, staffing, and delivering technical solutions within a budget.
• Excellent organization and multitasking abilities in a dynamic, fast-paced environment.
• ITIL understanding and familiarity with modern application architecture design patterns.
• Strong communication skills (verbal and written) with the ability to engage business owners in escalated situations.
• Experience deploying and managing Salesforce Platform is a strong plus.
• Experience with the full software development lifecycle (Agile, SDLC, Iterative).
• Strong analytical and problem-solving skills; detail-oriented documentation.
• Ability to translate technical concepts for non-technical decision-makers; strong stakeholder management.
• Adaptability to changes in environment and priorities; ability to work across geographical boundaries.
• Proficiency in Design Thinking and Agile/Scrum methodologies.
• Ability to work independently with minimal direction and foster teamwork and mutual respect.

• Competitive compensation with performance-based bonuses.
• Comprehensive benefits package (medical, dental, vision, parental leave, 401(k) with company match).
• Generous paid time off, including holidays and floating holidays.
• Ongoing learning and development opportunities (summits, town halls, and training).
• A culture that emphasizes collaboration, recognition, and meaningful work.

This summary is not an all-inclusive description of job duties. Employment with Progress Residential is conditional on a satisfactory background and drug screen. Progress Residential is an Equal Opportunity employer.