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Customer Support Specialist
Job in
Tempe, Maricopa County, Arizona, 85281, USA
Listed on 2026-06-03
Listing for:
Carvana
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
Technical Support -
Customer Service/HelpDesk
Technical Support, Bilingual
Job Description & How to Apply Below
Create exceptional experiences by building genuine relationships with customers, guiding them through their car-buying or selling journey with empathy and expertise (via inbound and outbound calls);
Adapt and thrive in a fast-paced environment with new products and innovations, staying current with technology and product updates;
Problem-solve with a purpose, using critical thinking alongside AI technology to actively listen to customer needs and find real-time solutions;
Review and verify sensitive customer documentation (via casework) with swiftness and accuracy;
Deliver high-quality interactions with the support of an AI coach and ongoing coaching
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