IT Solutions Design Specialist

Position: IT Solutions Design Specialist (US)
## IT Solutions Design Specialist (US)
Apply remote type:
Hybrid locations:
Remote Tempe (AZ) time type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
June 14, 2026 (4 days left to apply) job requisition :
R 1471065
*
* Work Location:

** Tempe, Arizona, United States of America
*
* Hours:

** 40
* * Pay Details:**$98,160 - $159,270 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience  compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
** Line of Business:
** Technology Solutions
*
* Job Description:

** The IT Solutions Design Specialist leads the creation of a comprehensive end-to-end detailed solution with overall accountability for the technical design and delivery of the System Design Specification (SDS) and is largely focused on large-scale, complex or enterprise projects. May also be accountable for complex programming / coding.
** Depth & Scope:
*** Provides technical expertise and guidance to others in a lead capacity and works autonomously
* Expert knowledge of the business, the broader organization, technical environment, processes, procedures, tools and other relevant technology areas (e.g. Architecture, Infrastructure, Security etc.) from a design / support / solutions perspective
* Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of research, analysis, design, hardware / software support and/or development of technical solutions and/or testing
* Works autonomously and leads on a diverse range of activities (e.g. design, support of technical business solutions) and is relied upon to coach / educate and monitor the work of others
* Acts as an internal expert resource in the exchange of technical information for project teams, and provides technical insight and recommendations to the business and/or outside vendors
* Typically reports to a Senior IT Development Manager or higher
*
* Education & Experience:

*** Undergraduate degree or Technical Certificate
* Graduate degree, preferred
* 7+ years related experience
*
* Preferred Qualifications:

*** 5+ years of experience with monitoring tools:
Dynatrace, Datadog, Splunk
* Strong incident response, debugging, and problem-solving skills using tools such as Service Now
* 5+ years of experience working with clients during incident triage activities
* 5+ years of experience working with cross-functional teams using tools such as Power

BI, Confluence, Jira
* Background in security, compliance, or regulated environments
* Experience supporting 24x7 production systems with on-call rotations(Pager Duty)
* Experience acting as team lead, mentor for junior team members
* Financial Services, Credit Cards domain experience will be an asset
* Experience of Testing and Dev Ops environment will be an asset
*
* Physical Requirements:

** Never: 0%;
Occasional: 1-33%;
Frequent: 34-66%;
Continuous: 67-100%
* Domestic Travel – Occasional
* International Travel – Never
* Performing sedentary work – Continuous
* Performing multiple tasks – Continuous
* Operating standard office equipment - Continuous
* Responding quickly to sounds – Occasional
* Sitting – Continuous
* Standing – Occasional
* Walking – Occasional
* Moving safely in confined spaces – Occasional
* Lifting/Carrying (under 25 lbs.) – Occasional
* Lifting/Carrying (over 25 lbs.) – Never
* Squatting – Occasional
* Bending – Occasional
* Kneeling – Never
* Crawling – Never
* Climbing – Never
* Reaching overhead – Never
* Reaching forward – Occasional
* Pushing – Never
* Pulling – Never
* Twisting – Never
* Concentrating for long periods of time – Continuous
* Applying common sense to deal…