Technology Support Specialist

Description

We're looking for a Technology Support Professional who is passionate about the financial industry. This position will be responsible for creating an effortless experience through end-to-end client support for a client base that consists of sophisticated financial professionals who require a unique level of service. The position will support clients in all navigational aspects of our proprietary financial technology software as well as a multitude of other financial applications and platforms, including internet browsers, mobile applications and affiliate technology.

Other proficiencies will include Microsoft office products, such as Outlook Exchange. Additional responsibilities will include troubleshooting the applications and providing product training and consultation. The candidate will be expected to ensure resolution to all customer requests and issues in a timely fashion by partnering with team members both inside and outside of our department.

Requirements:

-    Proficiency in Microsoft Windows, Office, Exchange, iOS, Android, and multiple browsers

-    Problem solving skills & attributes

-    Strong organizational skills

-    Simplify and clarify complex information demonstrating excellent phone and written communication and listening skills

-    Successfully complete product training with a continuous learning mindset

-    Strong networking skills and adaptability

-    Demonstrate proficiency in navigating and troubleshooting all supported products

-    Exhibit a thorough understanding of the policies, procedures, and systems

-    Familiar with basic advisory/brokerage industry

-    Demonstrate ability to train and consult internal and external clientele on products and features

-    Actively appreciates and includes the various capabilities, insights, and ideas of other individuals of diverse backgrounds, styles, abilities, and motivations.

-    Support effectively in elevated or antagonistic situations using appropriate interpersonal communication styles and methods to reduce tension or conflict.

-    Demonstrate adaptability in a changing environment

Education and Experience:

 

-    Strong College degree preferred

-    1-3 years of financial services experience

Skills

M365, microsoft office, Troubleshooting, Customer service, reliable, work ethic, communication & people skills, financial services, MCP certification, SIE

Additional

Skills & Qualifications

Certification Preferred:

-    Series SIE 

-    Microsoft Office Specialist Certification (MOS)

-    Microsoft Certified Professional (MCP) certifications

-    CompTIA A+

-    Additional licenses/certificates may be required as the job role evolves

Job Type & Location

This is a Contract position based out of Tempe, AZ.

Pay and Benefits

The pay range for this position is $23.00 - $23.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:  - Medical, dental & vision  - Critical Illness, Accident, and Hospital  - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available  - Life Insurance (Voluntary Life & AD&D for the employee and dependents)  - Short and long-term disability  - Health Spending Account (HSA)  - Transportation benefits  - Employee Assistance Program  - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Tempe,AZ.

Final date to receive applications

This position is anticipated to close on Jun 22, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal…