Systems Administrator

Job Summary

Under the direction of the IT Manager, the IT Administrator will be responsible for a Windows domain, multiple network, multi-location infrastructure management and operations. Duties will also include maintaining servers, workstations, and providing help desk support to end users.

• Set up and maintain basic network operations, including assembly of network hardware and provide assistance to the IT Manager.
• Set up personal computers and laptops for employees of IES and create new user accounts.
• Provide first and second level telephone support and problem resolution.
• Install and test necessary software and hardware.
• Hardware supported will include:
  Dell and Cisco servers, Dell desktops and laptops, HP printer, various copiers, Cisco network equipment, Cisco and Iwatsu phone systems.
• Upgrade network hardware and software components as required.
• Install, upgrade and configure network printing, directory structures, and security rights.
• Provide users with network, PC and software technical support.
• Respond to needs and questions of users concerning their access of network resources.
• Perform network troubleshooting to isolate and diagnose common network problems.
• Monitor system backups and change tapes.
• Ensure company phone system and computers are in working order.
• Occasional travel to support remote sites as required.
• Ability to provide support remotely after hours when required.
• Act as a backup to the IT Manager.
• Other responsibilities as assigned.

Minimum: USD $65,000.00 / Yr. Maximum: USD $85,000.00 / Yr.

• Must be self‑motivated, professional and positive in approach.
• Must promote the Company culture and mission to all employees, vendors, clients and business partners.
• Must be able to act as the Company liaison for interface with customer representative(s).
• Must possess proven problem solving and critical thinking skills.
• Strong written and oral communication, interpersonal and customer service skills.
• Ability to multi‑task and be organized.
• Ability to work effectively both independently and on a team.
• Flexible in handling assignments and attention to detail.
• Ability to lift and move computers, printers and servers.

• Must possess at least a High School Diploma or GED equivalency (Associate’s Degree in IT Field preferred).
• Technical certifications: MCP, A+, MOUS, MCDST or CCNA are beneficial.
• Must possess a minimum of one (1) year of IT experience in a Windows environment.
• Understanding of networking operating systems, topologies, security, Ethernet, TCP/IP, DHCP, DNS, WINS and remote communications.
• Must have knowledge of Windows servers, network equipment, personal computers, and other IT hardware.
• Experience with a IT organization with multiple locations.
• Must be proficient with Microsoft Office and Windows 7.
• Entry level programming skills (SQL preferred).
• Must be able to manage multiple tasks/projects simultaneously and work independently.

6+

No

High School

IES is an Equal Employment Opportunity

Employer:

Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply. The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated.

IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government. View Your Equal Employment Opportunity rights under the law. "EEO is the Law" poster | "EEO is the Law" poster supplement View IES' policy on Pay Transparency Pay Transparency Non Discrimination Poster

IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860‑1500 or any IES office to request assistance.

E-Verify Information English/Spanish Right to Work English Spanish