Senior Enterprise Infrastructure Engineer

Gemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in 2014, offering a wide range of simple, reliable, and secure crypto products and services to individuals and institutions in over 70 countries. Our mission is to unlock the next era of financial, creative, and personal freedom by providing trusted access to the decentralized future. We envision a world where crypto reshapes the global financial system, internet, and money to create greater choice, independence, and opportunity for all – bridging traditional finance with the emerging cryptoeconomy in a way that is more open, fair, and secure.

As a publicly traded company, Gemini is poised to accelerate this vision with greater scale, reach, and impact.

The Enterprise Infrastructure team owns the internal technology ecosystem that supports Gemini's offices and employees. The team operates as a unified engineering and service organization, combining front‑line support excellence with Dev Ops‑driven platform engineering under a single mandate. Our enterprise technology strategy fuels business growth through an engineering‑first approach by delivering a modern, secure, and scalable foundation for seamless collaboration, efficient operations, and future‑ready innovation.

By emphasizing operational excellence, continuous improvement of existing systems, and strategic automation – including Infrastructure as Code, Git Ops workflows, and AI‑augmented operations – we position IT as an engineering discipline whose impact extends across the department and the broader organization.

Senior Enterprise Infrastructure Engineer – A technical leader and force multiplier across the full breadth of Enterprise Infrastructure – from end‑user support excellence to backend platform engineering and automation. You will apply Dev Ops methodologies to drive the design, implementation, and continuous improvement of the systems that underpin Gemini's global workforce, owning strategies and execution for endpoint management, user identity and access lifecycle, internal tooling, Infrastructure as Code, CI/CD pipelines, and AI‑augmented operational workflows.

You will define and track key metrics, communicate trends and capacity insights to leadership, and make strategic decisions about tooling adoption, vendor relationships, and architectural direction with an awareness of how these decisions impact teams and stakeholders beyond Enterprise Infrastructure.

A core expectation of this role is that you approach problems with an eye toward scalability and sustainability, building systems that reduce manual toil, improve reliability, and position the team for rapid growth. You will critically evaluate existing systems and processes, challenge assumptions, identify inefficiencies, and drive improvements to legacy workflows with the same rigor applied to new builds. You will act as a mentor and escalation point for others, fostering a culture of engineering rigor within support operations and a culture of user empathy within engineering work.

This role is required to be in person 5 days per week at our Tempe, AZ office.

• Office & Endpoint Operations
  • Manage hardware inventory, secure storage, and physical IT infrastructure across global office locations.
  • Administer and support endpoint fleets including provisioning, patch management, and peripheral troubleshooting.
  • Support office A/V systems, network connectivity, and conference room technology.
• Service Operations & Delivery
  • Resolve service and incident requests with quality, speed, and thorough documentation.
  • Manage user identity and access lifecycle – including SSO, SCIM, MFA, and security key administration.
  • Maintain and improve SaaS platform configurations, vendor relationships, and internal support workflows.
  • Track operational metrics, surface trends, and communicate capacity insights to leadership.
• Platform Engineering & Automation
  • Build and maintain infrastructure using IaC, configuration management, and Git Ops‑driven deployment workflows.
  • Develop internal tools and integrations that automate fleet operations, user lifecycle management, and cross‑service orchestrations.
  • Desig…