Salesforce System Administrator

Senior Salesforce Administrator

Location: Tempe, AZ (Hybrid 3 Days Onsite)

Duration: 6 Months

• Salesforce Certified Administrator (Administrator I)
• Salesforce Advanced Administrator (Administrator II)
• Salesforce Platform App Builder

Seeking a Senior Salesforce System Administrator with 4+ years of experience administering Salesforce Sales Cloud in a production environment. The ideal candidate will have strong experience in Salesforce administration, declarative configuration, automation, reporting, dashboards, security, data management, and stakeholder collaboration. The candidate should be capable of gathering business requirements and delivering scalable Salesforce solutions while maintaining system reliability and following Salesforce best practices.

• Bachelor's degree in a related field.
• Minimum 4 years of Salesforce Administration experience in a production environment.
• Experience supporting Salesforce Sales Cloud;
  Service Cloud experience preferred.
• Strong experience with Salesforce configuration, administration, automation, reporting, dashboards, user management, and security.
• Experience designing and maintaining Salesforce data models and ensuring data integrity.
• Experience gathering business requirements and translating them into Salesforce solutions.
• Strong communication and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with data management, deduplication, and data quality processes.
• Experience using Data Loader, Workbench, and Demand Tools.
• Experience maintaining system documentation and supporting release activities.

• Experience supporting Salesforce in Higher Education, Enrollment, Admissions, or Recruitment environments.
• Experience supporting Salesforce environments with approximately 500+ users.
• Experience working with Data, Analytics, or Marketing teams.
• Basic knowledge of SOQL, Apex, or Lightning Components.
• Experience contributing to large-scale Salesforce implementations or phased system expansions.

• Administer, configure, maintain, and enhance Salesforce Sales Cloud.
• Build and maintain declarative Salesforce solutions.
• Configure automation using Salesforce platform capabilities.
• Create and maintain reports and dashboards.
• Manage users, profiles, permission sets, roles, and security settings.
• Gather business requirements and recommend scalable Salesforce solutions.
• Design maintainable Salesforce configurations aligned with business needs.
• Support data quality initiatives including deduplication and data hygiene.
• Perform data imports and exports using Data Loader, Workbench, and Demand Tools.
• Maintain Salesforce documentation and process documentation.
• Participate in release management, deployments, and post-release validation.
• Collaborate with recruitment, enrollment, data, marketing, and business stakeholders.
• Support backlog execution, ticket management, and system enhancements.
• Ensure compliance with Salesforce best practices and organizational standards.