Network Engineer III; SBD

Company Overview

Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world. For over 20 years, Iridium’s unique network and services have supported critical communications needs for individuals, businesses, and the evolving Internet of Things.

At Iridium, we understand the importance of staying connected and the limitations of traditional communications networks. People across the globe, including first responders, humanitarians, global militaries, scientific researchers, and lone workers, as well as ships, aircraft and remote operations all rely on Iridium to stay connected. We take our responsibility for providing these essential communications very seriously and pride ourselves on offering a reliable lifeline when needed.

Likewise, Iridium is committed to providing an exciting and innovative workplace, where employees are challenged to think outside the box and collaborate on new, bold ideas and solutions. Our talented teams are passionate about their work and the impact our company makes around the world. Iridium fosters an empowering and inclusive culture that allows employees to genuinely be their best selves.

We are looking for others who want to join this truly unique company that celebrates our employees and provides the opportunity to truly make a difference in the world.

Base Pay Range: $90,000 - $120,000 USD
Actual compensation will be determined based on a variety of factors and this range represents an estimate of compensation at the time of posting. Base salary is only one part of our compensation package for this role. You may also be eligible for company stock and annual bonus. Employee benefits also include medical, dental, and vision insurance coverage; 401(k) retirement plan options;

paid time off and paid holidays; paid parental leave; and other discounts and perks.

Iridium is seeking a Network Engineer III to support and maintain the Iridium Gateway telecom architecture and associated service subsystems. In this role, you will serve as a final‑tier escalation point for ground system operations, including Gateway Technical Operations, Tier 2 Customer Support, and Service Delivery teams. This position offers the opportunity to build deep expertise in satellite telecom gateway subsystems across on‑premise and cloud environments.

You will apply sound technical judgment to triage, diagnose, and resolve complex issues that impact service reliability, operational excellence, and new service deployments.

• Work with vendors, subcontractors, and consultants to resolve outstanding technical issues
• Collaborate with project managers, subject matter experts, business developers, and other stakeholders as needed
• Drive the performance and reliability of Gateway subsystems and services across on‑premise and cloud environments
• Administer and maintain the remote monitoring and management system, including updating agent scripts, responding to alerts, monitoring dashboards, and conducting periodic system reviews
• Identify, investigate, and report operational issues; partner with Operations to improve maintenance procedures and strengthen troubleshooting capabilities
• Support team members to ensure high‑quality products and deliverables are prepared for production according to schedule
• Investigate and resolve complex system issues escalated from internal support teams
• Develop and maintain documentation for maintenance, deployments, and configuration of Gateway network element systems and infrastructure
• Provide technical support to internal and external stakeholders

• Bachelor’s degree in Engineering, Computer Science, or a related field, or equivalent relevant experience
• 5+ years of relevant experience in the telecommunications or a related technical field
• Working knowledge of Linux (Red Hat), IP network infrastructure and components, and database systems/tools (Oracle, MySQL, Share Plex, Toad)
• Strong communication skills, with the ability to clearly present technical information, analyses, and system challenges
• Ability to…