HR Technology Specialist

At Benchmark
, we are driven by our purpose: to innovate for a healthier, safer, and better-connected world to create a brighter future. When you join us, you become part of a team passionate about making a meaningful impact across various sectors, including commercial aerospace, defense, advanced computing, next-generation communications, complex industrials, medical, and semiconductor capital equipment. We prioritize career growth, fostering a culture that ensures you reach your full potential.

At Benchmark, your work is purpose-driven, enabling you to create a positive impact on the world and make your career truly meaningful. You’ll be part of a collaborative and inclusive team that values your ideas and contributions.

Summary:

The HR Technology Specialist supports the day-to-day operations and continuous improvement of the company’s global Human Capital Management (HCM) cloud-based system. This role combines responsibilities across data and dashboard quality assurance and HCM administration, ensuring reliable reporting, data accuracy, and real-time business support.

Working across multiple countries, languages, and time zones, this role plays a key part in supporting talent analytics expansion, maintaining data integrity, and ensuring consistent HR system functionality for a global workforce. The position also contributes to system enhancements, testing, and identifying opportunities for automation and process improvement.

• Support dashboard QA and validation, including data used for Power BI and other analytics platforms.
• Assist in validating data models, outputs, and reporting used in leadership dashboards.
• Partner with IT and stakeholders to test and validate data-related system changes and reporting enhancements.
• Support the expansion and adoption of workforce and talent analytics reporting.
• Perform data validation, reconciliation, and audits to ensure accuracy and consistency across systems and regions.
• Provide real-time support, including data investigations and issue resolution.
• Maintain and update employee records in HCM, ensuring accuracy and compliance across multiple countries.
• Provide first-level support to HR and business users, resolving system-related issues and escalating as needed.
• Support employee lifecycle transactions (e.g., hires, job changes, terminations) with a focus on accuracy and timeliness.
• Maintain coverage during GBS holidays and team absences to ensure business continuity.
• Proactively identify data quality issues, determine root cause, and contribute to resolution.
• Reduce reliance on single-resource knowledge through documentation and cross‑training.
• Maintain confidentiality of HR data and sensitive information.
• Other duties as assigned.

• 2–6 years of experience in HR Technology, IT, HR operations, or a related field.
• Experience with reporting and analytic tools (Power BI, SQL, Birst or similar).
• Familiarity with HRIS platforms (Infor preferred or experience with Workday, SAP Success Factors, Oracle HCM, or similar).
• Experience performing data checks, reconciliation, or auditing activities with large data sets to ensure report accuracy and completeness.
• Exposure to system testing or quality assurance practices, including executing test cases, defect identification, and validation of system or reporting outputs.
• Experience supporting HR systems and processes, including employee lifecycle transactions, data management, and reporting activities.
• Experience with troubleshooting system issues, coordinating with IT or HR operations, and escalating as needed.
• Basic understanding of data integrity, system security, and user access management.
• Experience working with global teams or in a shared services environment is a plus.

• Strong attention to detail with a focus on data accuracy, completeness, and consistency.
• Foundational knowledge of data validation and QA practices, including validating reports, dashboards, and system outputs.
• Ability to support HCM administration, transaction processing, and system-related procedures.
• Basic understanding of HR processes and compliance requirements across the employee…