Site Reliability Software Engineer; Hybrid Corporate

Site Reliability Software Engineer (Hybrid)

We are seeking a Site Reliability Engineer to join our growing team. The ideal candidate has a strong technical background in software development and systems operations, with experience supporting business-critical applications in a healthcare or regulated environment. This role helps ensure that systems used by clinical, operational, and administrative teams remain stable, secure, and available through automation, observability, and reliable integrations.

• Design, build, and maintain reliable, secure, and scalable healthcare technology systems.
• Develop automation tools to reduce manual support work and improve operational efficiency.
• Support production applications, internal portals, APIs, integrations, and clinical system workflows.
• Improve monitoring, alerting, logging, and reporting across applications and infrastructure.
• Troubleshoot incidents involving applications, servers, databases, APIs, network connectivity, and system integrations.
• Participate in incident response, root cause analysis, and post-incident remediation.
• Build and maintain CI/CD pipelines for safer and more consistent deployments.
• Partner with IT, software development, security, compliance, and clinical operations teams.
• Support healthcare integrations involving EHR/EMR platforms, APIs, data feeds, file transfers, or interface engines.
• Help define service-level objectives, uptime expectations, escalation procedures, and operational runbooks.
• Ensure systems are designed and maintained with healthcare security, privacy, and compliance requirements in mind.
• Document architecture, workflows, troubleshooting steps, deployment processes, and support procedures.

• Experience as a Software Engineer, Site Reliability Engineer, Dev Ops Engineer, Systems Engineer, or similar role.
• Experience supporting production applications or infrastructure in a business-critical environment.
• Understanding of hosting, APIs, databases, networking, DNS, SSL/TLS, firewalls, and system performance.
• Experience with Linux and/or Windows server environments.
• Experience with monitoring, logging, alerting, and incident troubleshooting.
• Experience using Git and CI/CD workflows.
• Ability to analyze complex technical issues across application, server, database, and network layers.
• Strong documentation skills and ability to create clear runbooks and support procedures.
• Strong communication skills with both technical and non-technical teams.

• Experience in a healthcare, clinical, or regulated environment.
• Familiarity with healthcare compliance concepts such as HIPAA, patient privacy, access control, audit logging, and secure data handling.
• Experience supporting EHR, EMR, practice management, scheduling, billing, or clinical workflow systems.
• Familiarity with healthcare data exchange or integration concepts such as HL7, FHIR, APIs, SFTP, EDI, or interface engines.
• Experience with cloud platforms such as Azure, AWS, or Google Cloud.
• Experience with Docker, Kubernetes, or containerized deployments.
• Experience with infrastructure as code tools such as Terraform, Ansible, or similar.
• Experience with SQL Server, PostgreSQL, or other relational databases.
• Experience with monitoring tools such as Azure Monitor, Application Insights, Grafana, Prometheus, Datadog, or similar.
• Experience supporting change control, incident management, and audit-ready documentation.

Preferred experience with:

• REST APIs and backend service automation
• Git Hub Actions, Azure Dev Ops, Jenkins, or similar CI/CD tools
• Azure App Services, Azure Functions, virtual machines, storage, networking, and monitoring
• Docker and Linux-based application hosting
• SQL Server, PostgreSQL, or SQLite
• IIS, Nginx, Flask, FastAPI, Django, Node.js, or similar web stacks
• Secure file transfer, API integrations, and healthcare system interfaces
• Monitoring, alerting, logging, and incident response platforms

• Medical, Vision, and Dental Insurance
• 401k Retirement Plan
• Life Insurance
• Short/Long Term Disability Insurance