IT Helpdesk Specialist & User Support
Job in
Tempe, Maricopa County, Arizona, 85285, USA
Listed on 2026-07-14
Listing for:
Arizona State University
Full Time
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep
Job Description & How to Apply Below
Arizona State University in Tempe is seeking an IT Helpdesk Coordinator 2 Non-Exempt to assist customers with technical troubleshooting and documentation, supporting the university's technology goals. You will monitor a ticketing system, respond to inquiries by phone, email, and chat, and escalate issues as needed.
The role requires a high school diploma with two years of related experience, understanding of Windows and/or Mac, and experience in a high-volume call center.
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