CMS Developer

ISM is in search of a full-time Web Developer to manage CMS content, publish web content, and support the ongoing maintenance and enhancement of ISM’s digital properties. This role supports day-to-day website publishing, Optimizely CMS operations, analytics implementation, reporting, and front-end updates in partnership with Marketing, IT, and other business stakeholders.

Reports to:

Director, IT

• Manages daily website updates, CMS requests, and content publishing activities through ISM’s web request process.
• Creates, edits, formats, and publishes web pages and digital content in Optimizely CMS while maintaining accuracy, consistency, accessibility, and brand alignment.
• Supports marketing campaigns, landing pages, event pages, member resources, product content, and other web initiatives in coordination with Marketing, Communications, Product, and IT teams.
• Implements and maintains analytics tracking using Google Analytics 4 (GA4) and Google Tag Manager (GTM), including tags, events, conversions, and related measurement needs.
• Creates recurring and ad hoc reports to communicate website traffic, campaign performance, content engagement, and conversion activity to stakeholders.
• Troubleshoots CMS, page layout, front-end display, analytics, tagging, and publishing issues; identifies root cause and coordinates fixes with developers, vendors, or stakeholders as needed.
• Documents web publishing procedures, CMS standards, analytics practices, and repeatable processes to improve consistency and efficiency.
• Collaborates with developers and third-party partners on website enhancements, integrations, service requests, and platform improvements.

• 3+ years of progressive experience in web development, CMS content management, digital publishing, or a closely related role.
• Experience with Bootstrap or comparable front-end frameworks.
• Experience with Optimizely CMS strongly preferred.
• Experience with Salesforce Lightning preferred.
• Experience working with Adobe Creative Cloud applications to prepare and optimize digital assets for web use.
• Experience with Google Analytics 4 (GA4), Google Tag Manager (GTM), and web performance reporting.
• Experience using Semrush to support SEO analysis, keyword research, competitive insights, and search visibility improvements.
• Strong analytical, troubleshooting, and problem-solving skills.
• Experience working within agile or sprint-based project environments.
• Team player with a customer-oriented mindset, strong attention to detail, and the ability to collaborate effectively across business and technical teams.
• Excellent communication skills with the ability to clearly and confidently communicate information, both verbally and in writing.

• Bachelor's degree in Technology or related field or similar experience/certifications

• Web development, CMS content management, and digital publishing: 3+ years of progressive experience

ISM is the world's first professional association for supply chain — founded in 1915, before the term 'supply chain' was widely used. We didn’t enter this profession. We helped shape it.

Today, we're a community of 200,000+ professionals in more than 100 countries — early-career practitioners building credentials, experienced leaders seeking strategic insight, and organizations developing their procurement teams that drive their business forward. What connects us is a shared belief that supply chain is strategic work that deserves world-class support.