Business Analyst Senior

Business and Data Analyst 3

Job Family:
Business and Data Analytics

Time Type:
Full time

Maximum Pay:
Depends on experience ($85,000.00 USD Annual)

• Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Defines systems requirements, makes recommendations for technology selection, and performs moderately complex data analysis to ensure data management objectives within a work unit are met.

Position salary range: $70,000 - $85,000 per year; offer dependent on experience.

• Lead academic advising and other student support staff stakeholder discovery sessions to elicit, document, and validate business and functional requirements for product enhancements, configurations, and integrations, using interviews, workshops, surveys, use cases, process descriptions, and workflow analysis.
• Own requirements traceability throughout the product lifecycle, ensuring all functional requirements are documented, prioritized, and mapped to configuration specifications, vendor deliverables, and acceptance criteria.
• Define scope and objectives for assigned initiatives and evaluate product configuration options and vendor solutions to ensure alignment with institutional advising, retention, and student success strategies.
• Translate high‑level business needs—including advising workflows, early alert processes, appointment management, and case management operations—into detailed functional specifications; communicate requirements and product capabilities to non‑technical stakeholders in accessible formats.
• Research and analyze product capabilities, release notes, and vendor roadmaps to identify opportunities for expanded use, new module adoption, and improved alignment with institutional needs.

• Own and lead the user acceptance testing (UAT) strategy for product releases, enhancements, and integrations, including developing test plans, coordinating test execution with advising and student success stakeholders, documenting defects, and verifying remediation before go‑live.
• Provide functional guidance and quality oversight to Business Analysts on the team, reviewing requirement deliverables for consistency, accuracy, and completeness.
• Establish and maintain quality standards for all product requirement documentation and configuration specifications produced by the analyst team.
• Coordinate with Enterprise Technology and vendors on system validation activities, ensuring issues identified during testing are tracked and resolved appropriately.

• Support the configuration and implementation of product modules—including appointment scheduling, kiosk and queue management, case management, early alert and retention campaigns, degree requirements, surveys, and reporting—by documenting functional requirements and coordinating with technical and vendor teams.
• Evaluate new module offerings and product updates; develop functional assessments and recommendations for SSI leadership regarding adoption, sequencing, and institutional readiness.
• Document integration requirements between product and other enterprise systems (e.g., Salesforce, People Soft SIS, and LMS Canvas).