Workforce Management Systems Analyst: Forecasting & Optimization
Job in
Tempe, Maricopa County, Arizona, 85285, USA
Listed on 2026-07-31
Listing for:
MedImpact Healthcare Systems, Inc.
Full Time
position Listed on 2026-07-31
Job specializations:
-
IT/Tech
IT Business Analyst, Business Systems & Technology Analysis
Job Description & How to Apply Below
Med Impact Healthcare Systems, Inc. is seeking a Workforce Management Business Analyst to support multiple contact center sites.
You will own forecasting, staffing models, and serve as the SME for WFM software solutions, translating business needs into system configurations and actionable plans. This role requires strong analytical skills, experience with BI tools, and the ability to partner with IT and operations to drive peak performance while maintaining service levels across locations in
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