Sr. Associate, Data Management

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

The Data Management Enablement (DME) team within the Enterprise Data group is seeking a highly skilled Senior Associate, Data Management to join the team and serve as a data management subject matter expert.

The ideal candidate will play a critical role in the product development, operational support, and continuous enhancement of Northern Trust’s enterprise data governance platform (Collibra). This role partners closely with Product Owners, Technology, Data Quality, Architecture, and Business stakeholders to ensure scalable, compliant, and user-centric data governance solutions.

You will assist in identifying business improvement opportunities, analyzing business requirements, and translating them into functional specifications. You will also support the product owner in defining the product roadmap, driving enhancements and solutions, defining user stories, coordinating UAT, and ensuring a high-quality end-user experience across the data governance ecosystem.

In addition, you will provide hands-on operational support to data producers and consumers, including support for metadata management, data quality, attestation workflows, role management, and marketplace adoption.

1. Requirements Analysis & Functional Design

• Collaborate with business, technology, and data governance stakeholders to gather, analyze, and document business requirements
  .
• Translate business needs into functional specifications, workflow logic, and configuration requirements for Collibra.
• Assess impacts to downstream processes such as metadata attestation, lineage, data quality, and regulatory reporting
  .
• Act as a bridge between business users and technical teams
  , ensuring requirements are clearly understood and implemented.

2. Product Development & Roadmap Support

• Support the Product Owner in defining and maintaining the Collibra product roadmap
  .
• Identify opportunities to enhance data governance workflows, automation, usability, and scalability
  .
• Write detailed user stories and acceptance criteria in Azure Dev Ops (ADO).
• Partner with engineering and platform teams to clarify requirements, review designs, and support delivery.

3. User Acceptance Testing (UAT) & Release Support

• Plan, coordinate, and execute UAT activities for Collibra enhancements, upgrades, and new capabilities.
• Facilitate UAT sessions with business users and data practitioners.
• Validate fixes related to metadata workflows, data quality rules, scanning, classification, and role-based access
  .
• Support release readiness, including defect triage, workaround documentation, and production validation.

4. Operational Data Governance & Platform Support

• Provide day-to-day operational support to Data Management Practitioners such as Data Owners, Data Stewards, and Domain Leads.

• Support and troubleshoot:

• Metadata and role attestation workflows

• Business term and glossary management

• Data quality (DQ/DQM) issues and UAT/PROD readiness

• Role assignments, delegations, and permissions

• Inbox and workflow task escalations

• Partner with Data Quality, Architecture, and Platform teams during incidents, upgrades, and audits.

5. User Experience, Adoption & Training

• Serve as a trusted advisor to end users on how to effectively use Collibra.
• Communicate roles, responsibilities, and governance expectations clearly to stakeholders.
• Develop and deliver training, job aids, and guidance for new and existing users.
• Actively identify friction points and usability gaps impacting adoption.

6. User Feedback & Continuous Improvement

• Collect, analyze, and synthesize user feedback from office hours, support interactions, and UAT sessions.
• Translat…