Operations Analyst
Listed on 2026-08-07
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IT/Tech
Systems Analyst, Technical Support, Data Analyst, IT Business Analyst
Operations Analyst
We are seeking an Operations Analyst for daily support tasks on an IBM i data platform. The ideal candidate will be proficient in troubleshooting issues and will act as a liaison between technical teams and business stakeholders, ensuring seamless daily operations.
Key Responsibilities
- Monitor Outlook, Teams, and Service Now for user requests and application errors. Monitor application logs to identify and resolve issues.
- Perform QA and end-to-end testing of all new applications. Conduct reviews including error messages and table/view/index names. Install QA'd applications, set configurations, and create change requests as required.
- Conduct maintenance programming, including bug fixes and minor enhancements.
- Report on objects that are no longer used. Conduct periodic reviews of the ACS Index Advisor. Set up reorgs and purges. Set up user access to various applications.
- Document technical issues, solutions, and processes for future reference and analysis.
Required Qualifications
Technical
Skills:
IBM I, RPG, RD I, SQL, IFS, FTP, AS400.
Problem solving:
Analytical and critical thinking skills to identify and resolve complex technical problems.
Communication:
Verbal and written communication skills to effectively interact with users, vendors, and team members.
Organization:
Organizational skills and ability to manage multiple tasks.
Preferred Qualifications
- Experience with additional data governance tools (e.g., TIBCO EBX – MDM).
- Experience with Informatica Power Center (ETL) and Informatica Data Quality (IDQ).
- Experience integrating systems using REST APIs.
- Exposure to Informatica Cloud services, including, Application Integration, MDM and 360 Applications, B2B Integration, Integration Hub and Data Marketplace.
- Familiarity with Boomi or other enterprise integration platforms.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
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