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Onsite Genesys Support Technician – Tucson
Job in
Tempe, Maricopa County, Arizona, 85285, USA
Listed on 2026-08-10
Listing for:
Creative Solutions Services, LLC
Full Time
position Listed on 2026-08-10
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
JSR Tech Consulting in Tucson, AZ is seeking a Genesys Contact Center Support Technician to provide frontline and hands-on IT support for a leading pharmaceutical company's contact center environment. This onsite role focuses on troubleshooting, user provisioning, and delivering exceptional customer service to center agents and supervisors.
You will work with infrastructure and engineering teams, use Service Now for incident management, and create practical documentation.
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