Information Technology Operations Manager
Listed on 2026-08-22
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IT/Tech
Systems Administrator, IT Project Manager, IT Support
MARICOPA COUNTY COMMUNITY COLLEGE DISTRICT (MCCCD)
Job Opening: IT Operations Manager
Starting Salary Range: $104,361 - $135,669/annually, DOE
Why you want to be here...
The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-creating excellence in education for a better world.
We focus on people-not profits.
With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we’re changing college.
We don’t just support our community—we help build it.
We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.
We believe our employees are our most valuable asset.
Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.
Join us in making a real difference in the lives of over 140,000 college students each year.
Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD:
Affordable and Comprehensive Benefits Package:- Nationwide Medical, Dental, and Vision Coverage
- Paid Time Off:
Vacation, Sick Leave, and Personal Time - 20 Paid Observed Holidays
- Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
- Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
- Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
- Tuition Reimbursement for employees and dependents
- Annual Professional Development Funding
- District-Wide Wellness Program with Workshops and Webinars
- Monthly Health & Wellness Calendar and Newsletter
- Employee Assistance Program (EAP)
- Sight-On-Site Eye Care Services
- Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)
Information Technology Services (ITS) at MCCCD is seeking a seasoned and strategic IT Operations Manager to oversee and enhance enterprise technology operations. Reporting to the Director of IT Operations, this high-impact leadership role oversees teams across systems, applications, infrastructure, and service desk functions. The IT Operations Manager, leveraging the ITIL guiding principles, leads operational efficiency and automation efforts while ensuring reliability.
The IT Operations team ensures the delivery of reliable, secure, and efficient IT services across the organization.
What makes this role truly exciting: you’ll be building and launching ITS’s brand-new Operations Center. A central, transformative hub for all network, application, and cybersecurity monitoring, incident response, and operational excellence. The person in this role will have a commitment to IT excellence and the ability to manage complex IT ecosystems, including hybrid and cloud environments, while fostering a culture of collaboration, accountability, and continuous improvement.
Where will my time be spent?- Plans, organizes, assigns, supervises, reviews, and evaluates the work of staff.
- Identifies training needs and opportunities; promotes professional growth and development opportunities among team members.
- Holds team members accountable for completing assigned tasks.
- Participates in major projects as the ITIL subject matter expert.
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