Lead Process Analyst

This job posting is anticipated to remain open for 30 days, from 04-Sep-2026. The posting may close early due to the volume of applicants.

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose:
We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report () .

¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

The Lead Process Analyst – Process Reengineering is an advanced individual contributor responsible for leading high-impact process re‑engineering work streams and delivering innovative, enterprise‑level solutions. This role combines deep analytical expertise with workstream leadership, creative problem solving, and thought leadership. The Lead Process Analyst partners with senior stakeholders to diagnose complex process challenges, design future‑state solutions, and drive measurable business outcomes, enabling future‑of‑work transformation.

• Leads end-to-end process re-engineering work streams.
• Partners with Head of AI and other Sr. Leaders to shape strategy and roadmaps to capitalize on process re-engineering capability benefits.
• Partners with Sr. Leaders in AI, Technology, Business Architecture and Functions to identify, prioritize and align resources to deliver value on process re-engineering opportunities.
• Understands technology advancements and innovations in process re-engineering and incorporates those advancements into the firm’s approach to process re-engineering.
• Lead a team that partners with leaders and functions in the firm to identify, develop and implement process re-engineering solutions in the firm, resulting in business benefits achieved.
• Lead a team that documents processes, identifies opportunities for process improvements, re‑designs processes for efficiency, and creates measures for processes.
• Serve as Business Owner for Process Re-engineering technology in the firm. This includes working with Technology to define business needs, requirements, and experience required from the technology to achieve outcomes.
• Consult on process re‑engineering as needed in high impact projects and with Sr. Leaders
• Set standards for process re‑engineering in the firm and incorporate those standards into firm execution systems.
• Develop a trusted and diverse network of relationships in and beyond current function with senior leaders across the firm, has influence across the organization and a solid network to rely on.

• Bachelor’s degree or equivalent experience in a related field.
• Broad and deep knowledge of financial services concepts, practices, and procedures.
• Expert knowledge in process improvement frameworks (example; Lean, Six Sigma, Kaizen).
• Knowledge of tools and techniques for identifying and streamlining workflows.
• Deep understanding of Business Process Management principles, lifecycle management, and process modeling tools.
• Familiarity with process mapping, documentation and optimization techniques. Knowledge of change management…