Digital Resiliency Manager

This job posting is anticipated to remain open for 30 days, from 01-Oct-2026. The posting may close early due to the volume of applicants.

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately‑owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose:
We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.

¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

Edward Jones has an exciting opportunity for an associate capable of delivering the digital operational resiliency program and solutions that will advance the strategies of a growing financial services organization.

The associate will work closely with leadership to formalize the strategies, documentation, testing and automation of tech business continuity and disaster recovery analysis and planning. This motivated and driven individual will drive the development and execution of the program through close partnership with the firm's Business Continuity Program and stakeholders throughout the organization.

Additionally, this role will be responsible for assessing current critical business processes in order to facilitate the design and implementation of resilient architectures from a security and operational standpoint. The goal is to transform traditional business continuity management disaster recovery plans and processes into agile, low impact, and high availability solutions. They will also integrate security controls within these processes to allow the security team to prevent and detect compromise of critical business processes.

These architectures will be across a diverse set of workflows and technologies that are owned by various teams across the firm.

This person will have a passion for technology, experience with complex systems, and can demonstrate excellence in business continuity and disaster recovery. Their experience in digital resiliency programs should include cloud (Azure, AWS, Google, etc.), on-premise data center, and Software as a Service financial industry solutions.

The associate will be responsible for adherence to all regulatory, legal and compliance.

• Implement our Digital Operational Resiliency framework to assist in identifying risks
• Identify critical systems and operations that are crucial to the continued business operations in the event of a disaster
• Work cross functionally with leadership and teams to coordinate and lead business continuity and disaster recovery exercises, identify and prioritize remediation, and track completion
• Responsible for creating and maintaining business impact assessments and technology dependency maps
• Plan and coordinate drills and tabletop exercises to ensure appropriate preparedness
• Implement and maintain disaster recovery plans and metrics to ensure the security and integrity of technology systems and data while championing program improvement opportunities
• Own process-based remediation items identified in exercises, collaborating with partner teams to design new processes and policies that close gaps
• Mainta…