Reverse Logistics Coordinator

Drive Time Family of Brands is the largest privately owned used‑car sales finance and servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and employees by focusing on putting the right customer in the right vehicle on the right terms.

The Reverse Logistics Coordinator supports the Reverse Logistics Manager in managing Drive Time inventory related to wholesale grade units purchased through auction channels and/or processed through reverse logistics. The Coordinator coordinates with multiple department leads to gather information, submit and track Drive Time inventory, and communicate with auction houses.

• Gather all relevant information necessary to facilitate a negotiation and resolution.
• Maintain accurate and complete files on purchased vehicles.
• Possess knowledge of auction arbitration policies.
• Understand how the reverse logistics process works to move units through the system as quickly as possible.
• Coordinate and manage cases; ensure information is entered and maintained in an online case‑management system, utilizing discretion and independent judgment based on Drive Time Family of Brands’ rules and procedures.
• Escalate matters to management as appropriate.

• Organization and time‑management skills – ability to handle multiple projects and deadlines, prioritizing and re‑prioritizing as needed.
• Self‑motivated, autonomous performer capable of creative problem solving.
• Excellent verbal and written communication skills, able to address a wide range of audiences including management.
• Detail‑oriented mindset.
• Bachelor’s degree in a business‑related discipline (highly preferred).
• Ability to utilize databases/systems for reviewing and verifying documentation.
• Ability to read and interpret legal documents and business correspondence.
• Proficiency in Microsoft Word, Excel, and Outlook.

• Hybrid work model: minimum of three days on‑site per week.
• Comprehensive medical, dental, and vision coverage – Drive Time covers a sizable portion of premiums.
• 401(k) plan, company‑paid life insurance, short‑term and long‑term disability coverage.
• Growth opportunities – internal promotions average over 1,000 new leaders each year.
• Tuition reimbursement program.
• Wellness program with coaching, activity incentives, and medical premium discounts.
• Competitive pay.
• In‑house gym access.
• Team‑building events and flexible holidays.
• Smart‑casual dress code.
• Paid time off, including wellness days, holidays, and personalized vacations.

• Great Place to Work Certified – 90% of employees feel at home.
• Accolades:
  Comparably Awards for Best Company for Diversity, Best Company Culture, and Best Company Leadership;
  Phoenix Business Journal Healthiest Employers.

Hiring is contingent upon successful completion of a background and drug screening process. Drive Time is a drug‑free, tobacco‑free workplace and an Equal Opportunity Employer.