Freight Brokerage Carrier Sales Representative

The Freight Brokerage Carrier Sales Representative will be responsible for sourcing transportation providers and providing tracking updates as needed to support customer requests. Develop a carrier coverage strategy and have full autonomy for supporting a customer’s truckload & LTL coverage needs. Directly engage with Account Executives, Shipment Management Associates (SMA) and Business Development Managers as needed to build a network of service providers that allows them the ability to foster an effective carrier network to support any and all freight transportation needs a customer desires.

• Tender accept/reject loads, create loads, set appointments, dispatch, track and trace loads, root cause problem solve issues, and resolve/communicate to carrier and/or customer as appropriate.
• Identify and develop relationships with transportation providers to ensure adequate coverage to maximize penetration of customer freight portfolio through soliciting capacity.
• Manage day-to-day planning and scheduling of coverage for loads to ensure proper customer needs are met within the agreed upon time period.

• Continuous improvement in all segments of the business.
• Schedules and dispatches while ensuring compliance of Federal, State, and Local regulations; responsible for timely updating of load statuses to the TMS.
• Maintain a positive employee‑related climate and maintain a customer satisfaction index at a World Class Level while having availability 24/7/365 for responsibilities.
• Performs other duties as assigned.

• Ability to represent the company with external constituents.
• Represent Ryder Shipment Management Services in a professional manner to internal and external parties.
• Ability to build strong customer relationships.
• Demonstrated customer service capabilities.
• Direct customer interface (internal/external) on all customer related issues.
• Effective leadership skills.
• Strong verbal and written communication skills.
• Ability to work independently and as a member of a team.
• Demonstrates problem‑solving skills.
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
• Flexibility to operate and self‑driven to excel in a fast‑paced environment.
• Capable of multi‑tasking, highly organized, with excellent time‑management skills.
• Competitive nature and the drive to contribute to winning culture.
• Effective negotiation skills.
• Detail‑oriented with excellent follow‑up practices.
• Working knowledge of Transportation Industry, carrier modes & services and basic Supply Chain design and functionality (advanced required).
• Knowledge and support of RIL policies and procedures (advanced required).
• Demonstrated PC skills in MS Access, Excel, Word; clear understanding of SMS legacy system (intermediate required).
• Understanding of assigned customer, customer product and distribution requirements (intermediate required).

• H.S. diploma/GED required.
• Bachelor’s degree preferred in Transportation Management, Logistics, Business Administration or related field.
• Three (3) years or more business experience required.
• Working knowledge of Transportation Industry, carrier modes & services and basic Supply Chain design and functionality (advanced required).
• Knowledge and support of RIL policies and procedures (advanced required).
• Demonstrated PC skills in MS Access, Excel, Word; clear understanding of SMS legacy system (intermediate required).
• Understanding of assigned customer, customer product and distribution requirements (intermediate required).

No

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Inside Sales

Salary: $50,000 – $55,000 annually; position may also be eligible to receive an annual bonus, commission, and/or long‑term incentive plan based on the level and/or type.

For all full‑time positions only, Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance and disability insurance options, and paid time off for vacation, illness, bereavement, family and parental leave, and a tax‑advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and a Drug‑Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.