Fraud Operations Coordinator Job Tempe area,Arizona USA,Supply Chain/Logistics

Description

About Us:

Run Buggy is the most technically advanced automotive logistics platform on the market. Period.

Backed by Porsche Ventures and Hearst Ventures, Run Buggy is transforming the way cars move. Our cutting-edge technology is trusted by some of the largest OEMs, captive finance companies, and automotive lenders in the world to streamline vehicle transportation at scale.

Run Buggy’s end-to-end platform connects car shippers and haulers in real time - eliminating the friction of traditional load boards and costly custom software. For shippers, Run Buggy integrates directly into existing management systems, reducing transportation costs and accelerating delivery timelines. For transporters, we offer a smarter, more profitable way to find, accept, and manage loads - all from a single app.

Since launching in 2019, Run Buggy has grown to over 190 team members, facilitated the movement of hundreds of thousands of vehicles, and attracted tens of thousands of transporters across the U.S.

We’re not just building a better logistics platform - we’re redefining the future of automotive transportation.

About the Role:

Trusted by the biggest names in automotive, Run Buggy moves thousands of vehicles every week for dealers and commercial shippers, and for individual consumers relocating for the season, heading off to college, or purchasing the collectible car of their dreams from across the country. Most of those orders move without issue. A small number do not.

The Fraud Operations Coordinator sits at that intersection. Approximately 50% of your time is dedicated to our fraud prevention program, including triaging suspicious activity, vetting carriers, supporting investigations, and assisting with recovery efforts. The other 50% is spent partnering with our Transporter Success team, serving as a point of contact for carriers, helping resolve operational challenges, supporting onboarding and engagement efforts, and ensuring our network of transporters has the resources and information needed to move vehicles successfully.

The two halves of the role reinforce one another. Working closely with carriers every day provides firsthand insight into what normal activity looks like, making it easier to identify unusual behavior, suspicious patterns, or potential fraud risks before they impact customers. The vehicles we move are often unique. Some carry significant monetary value, while others hold irreplaceable sentimental value. Every shipment matters to the person who entrusted it to us.

Protecting those vehicles, supporting the honest carriers who transport them, and maintaining trust across our marketplace are at the heart of this role.

This position is a hybrid role with 3 days onsite in Tempe, Arizona. Please do not apply if you are unable to work in the office 3 days per week.

If this sounds just like you, then please read on! If you feel this is not in your wheelhouse, that is okay too! We are actively hiring outstanding professionals, so we encourage you to apply to one of our many other opportunities.

Requirements What You Will Be Doing:
Fraud Operations (approximately 50% of the role, with fraud responsibilities taking priority as needed)

Partners with the Transporter Success team to evaluate potential fraud risks associated with new transporters and transporters undergoing periodic review.
Keeps every carrier and fraud decision legally defensible by maintaining an immutable system of record in SharePoint - what was reviewed, when, and why, with a named approver, written rationale, timestamps, and point-in-time screenshots (SAFER, CSA, RMIS, insurance).
Helps to recover vehicles that are stolen, diverted, or held by assisting with time-sensitive investigations and recovery - locating vehicles…