Facilities Technician Lead

Facilities Technician Lead >

West Pharmaceutical Services is seeking a Facilities Technician Lead to oversee preventative and corrective maintenance, troubleshooting, and repair of building systems, utilities, and production‑related support equipment in a regulated medical device manufacturing environment. Job Summary

Responsible for managing the hourly maintenance workforce, ensuring adherence to procedures, quality, production, maintenance, safety and schedules. This 24/7 operation includes direct reports on all shifts and requires onsite presence 5 days a week.

• Lead a multi‑shift team in the maintenance and installation of facility and pharmaceutical equipment, ensuring high quality standards.
• Help manage outside contractors, including scheduling, training, contracts, insurance certificates and follow‑up.
• Communicate effectively between customers, shifts, contractors, engineers and management.
• Provide leadership in developing teams, succession planning and advanced training programs for West maintenance team members.
• Lead teams to resolve issues, implement process improvements, and increase departmental efficiency.
• Observe work performed by maintenance, engineers and contractors to ensure quality, timelines and maintenance goals are met.
• Maintain close observation of process orders, keep informed of manufacturing status, and provide maintenance support to facilitate the schedule.
• Initiate, review and complete Corrective Action Reports, Change Control and other required documentation.
• Monitor facility and process equipment, providing daily updates to management of any extensive downtime and recommending equipment maintenance or replacement.
• Promote all site initiatives including plant safety programs, lean initiatives and training programs, consistently applying HR policies and holding team members accountable.
• Participate in the resolution of employee complaints and personnel or performance issues, coaching employees to encourage teamwork.
• Foster a progressive workforce using innovative techniques.
• Plan, direct and supervise all maintenance activities.
• Provide support during audits, inspections or regulatory visits related to facilities or maintenance operations.
• Perform other duties as assigned based on business needs.
• Adhere to all regulations, policies, work procedures and safety rules.
• Exhibit regular, reliable, punctual and predictable attendance.

• Associate’s degree in Engineering required.
• Formal trade school, vocational training or equivalent experience required.
• Bachelor’s degree in Engineering preferred.

• Minimum 5 years of progressive maintenance and leadership experience (may substitute for educational requirements).
• Experience with FDA regulations related to facilities, maintenance and equipment repair required.
• Experience in plastic injection and/or medical device manufacturing preferred.
• Experience in managing projects required.
• Experience with automation systems required.

• Excellent attendance record.
• Effective problem‑solving and interpersonal skills, written and verbal.
• Ability to manage resources effectively and efficiently.
• Skill in developing successful solutions to complex problems.
• Independent judgment with limited instruction and guidance.
• Working knowledge of GMP regulations and cleanroom practices.
• Ability to read and interpret technical drawings, schematics and SOPs.
• Experience with CMMS software and documentation practices in regulated environments.
• Strong troubleshooting skills across mechanical, electrical, and HVAC systems.
• OSHA 10/30 certification.
• Experience with ISO 13485 or FDA 21 CFR Part 820 compliance.
• Flexibility to work off‑hours or weekends for emergency maintenance or facility shutdowns.

• Certification in one or more of the key building trades preferred.

10% – Up to 26 business days per year.

Medium‑exerting: up to 50 lb/22 kg occasionally; 20 lb/9 kg frequently; 10 lb/4 kg constantly. Ability to lift, climb, stand or sit for extended periods and work in confined or elevated spaces. Must wear required PPE and pass gowning…