Division Director - HOA Community Management - Divisional Leader

Overview

We invite you to join Spectrum Association Management, a homeowner’s association management company headquartered in San Antonio with offices across Texas and Arizona and a mission to create value for our communities. The Division Director (Phoenix Markets) will be responsible for leading business operations and sales in our fast‑growing Phoenix market.

• Command the division and report to the Vice President of Spectrum AM; autonomous and proactive performance expected.
• Invest ~40% of time in relationship building and client relations to grow division sales.
• Invest ~40% of time in staff development; mentor employees and cultivate positive culture.
• Invest ~20% of time on projects, change‑management implementations, learning and development, and company activities.
• Develop and maintain strong relationships with a large portfolio of customers.
• Ensure optimized and consistent operations of a complex service product.
• Team development, including monthly one‑on‑one employee meetings, development plans, and accountability conversations.
• Uphold company‑wide commitment to provide amazing same‑day customer service.
• Other duties as assigned by the executive team.

• Degree from an accredited university.
• Minimum 15 years of employment experience, including at least 8 years of developing staff.
• Prior experience managing teams with over 10 salaried professional employees.
• Hands‑on experience with operations, service delivery, financials, HR, relationship building, growth, team motivation, and engagement.
• Minor travel expected occasionally; evening meetings with clients and Community Managers will occur.
• Strong problem‑solving and decision‑making skills, with ability to explain decisions to clients.
• Dedicated team leader with motivation‑building capabilities.
• Strong analytical and organizational skills.
• Strong customer service skills.
• Self‑motivation and ability to work at a fast pace.

• Best Places to Work recognition since 2007.
• Fast‑Growing Company & Fast Track 50 in 2020.
• Private ownership with over 20 years in business.
• Work / Life balance.
• Five weeks of PTO, 11 paid holidays, 40 paid hours per year for community service.
• Internal Learning and Development Management System.
• Complete benefits package:
  Medical, Dental, Vision, STD/LTD, Life/AD&D, 401k.
• Free in‑house medical clinic (virtual appointments for other offices).
• Salary $100,000 + DOE annually, plus discretionary annual bonus.

1850

E. Northrop Blvd. #140
Chandler, Arizona 85286

Interested? Apply now at  If your application is a good match, we will contact you to schedule a video interview as the next step.

Spectrum Association Management is an Equal Opportunity Employer.