Associate Account Manager

ADP is hiring an Associate Account Manager
.

This is not a sales position. This role focuses on servicing existing clients.

Trusted Advisor and Problem Solver – Use your breadth of expertise to help ADP’s clients solve time‑sensitive problems by taking a broad perspective to identify solutions, resolve issues, and provide outcomes.

Build Relationships – Build relationships with clients via phone, email, and/or chat, striving to exceed expectations and uphold ADP’s values of integrity and service.

Educate and Provide Recommendations – Leverage ADP product and services knowledge to help clients understand product value and translate client input into recommendations for leadership.

Organize – Maintain a daily schedule and manage a high volume of inbound calls, with increased phone time during peak seasons.

• At least one year of experience in a customer‑service environment.
• Ability to work overtime hours during peak seasons.

A college degree is great but not required. Other acceptable experiences include military service, where teamwork, adaptability, organization, and follow‑through help build client relationships and identify solutions.

• Be yourself in a culture valuing equity, inclusion, and belonging.
• Belong by joining Business Resource Groups and connecting globally.
• Grow your career in an agile, fast‑paced environment with opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship.
• Be your healthiest – best‑in‑class benefits begin Day 1.
• Focus on mental health and well‑being – we support each other.
• Join a company that gives back – contribute to community impact.
• Get paid to volunteer – company‑paid time off for causes you care about.

ADP affirms that inequality harms us all. ADP is committed to equal employment opportunities regardless of protected characteristics, including race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status and disability. We do not discriminate on the basis of disability.

ADP adheres to the highest ethical standards and full compliance with applicable laws. Employees are expected to uphold integrity and foster an honest, respectful workplace.

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