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Associate Director, Customer Support — Scale Operations Center

Job in Tempe, Maricopa County, Arizona, 85285, USA
Listing for: Sierra Ventures
Full Time position
Listed on 2026-08-03
Job specializations:
  • Management
    Operations Management
Salary/Wage Range or Industry Benchmark: 150000 - 190000 USD Yearly USD 150000.00 190000.00 YEAR
Job Description & How to Apply Below

Gemini is seeking an Associate Director, Customer Support (Operations Center) to lead workforce management for the regional support team in Tempe, AZ. This role combines hands-on execution with leadership responsibilities, including forecasting, scheduling, and coordinating with global operations to ensure high service levels.

The successful candidate will drive performance through data analytics, develop leaders, and partner across Legal, Facilities, and Security to maintain a secure, efficient

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Position Requirements
10+ Years work experience
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