Regional Donor Services Executive - Arizona New Mexico

As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity.

Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine!

The American Red Cross is currently seeking a Regional Donor Services Executive for our Arizona New Mexico Region, based in Tucson.

NOTE:
This is NOT a work-from-home opportunity. The location for this opportunity is Tucson, AZ.

This position includes an attractive relocation package! Bring yourself, and our relocation partner will handle the rest!

The Regional Donor Services Executive (RDSE) leads donor services activities at the regional level to accomplish goals and objectives. Works collaboratively on project teams at all levels and leads change management initiatives. Develops and implements plans and projects to support low-cost producer strategy, focusing on the efficiency of operations, including resource utilization, improving the donor and sponsor experience, and achieving assigned production targets.

Develops a strategy for the retention of sponsor accounts and donors.

Oversees management team responsible for donor recruitment and blood collections while partnering with direct-to-donor, patient services, and fixed site executives to achieve cost-effective collections. Demonstrates and manages highly collaborative teams focused on achieving the organization's objectives. Sets up staff to be successful in achieving assigned targets as well as having a rewarding and balanced work experience. Interacts with executives inside and outside the Red Cross.

Maintains community relations and advances the Red Cross brand.

• Overall responsibility for the development and execution of the region's operational plan, focusing on expansion of efficient collections, reduction of waste, continuous improvements in quality, and improving donor and sponsor satisfaction.
• Ensure execution of effective recruitment plans and account oversight which supports the achievement of system and patient needs; monitors and improves operational activities and adopts system improvements in recruitment and drive management operations.
• Oversight of multiple department functional managers and/or additional regional functional areas to ensure the achievement of annual collection goals in the most efficient and cost-effective manner possible. Develop department supervisors and other collection and Donor Recruitment staff in accordance with personnel policies and bargaining unit contracts, including performance evaluations, disciplinary…