Team Lead, Sales & Service Delivery – Coach & Grow
Job in
Tempe, Maricopa County, Arizona, 85285, USA
Listed on 2026-08-27
Listing for:
TTEC
Full Time
position Listed on 2026-08-27
Job specializations:
-
Management
Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
TTEC in Tempe, AZ is seeking a Team Lead to manage and develop a customer service team onsite. You will motivate the group to meet client and company metrics, answer questions, guide issue resolution, and handle escalations while maintaining a high-quality customer experience.
Reporting to the Sales Service Delivery Manager, you will lead with empathy, manage daily tasks, and influence attendance, payroll, and operations.
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