Customs Brokerage Supervisor

Customs Brokerage Supervisor

Location:

Tempe, AZ Relocation Assistance Available Pay Range: $70,000 - $90,000 plus Bonus

We are seeking a Customs Brokerage Supervisor to oversee customs clearance operations within a fast-paced international logistics environment. This role is responsible for managing customs clearance activities, ensuring regulatory compliance, leading operational performance, and developing a team of customs professionals.

The Customs Brokerage Supervisor will manage approximately 30 employees with 2 direct reports and will be responsible for hiring, coaching, training, and developing staff while ensuring key performance indicators are met.

• Manage and coordinate customs clearance activities in a customs house brokerage or gateway environment
• Ensure compliance with federal and foreign regulations governing imported and exported products
• Verify tariffs, price conversions, weight, volume, and supporting documentation
• Examine invoices, bills of lading, shipping statements, and customs documentation
• Establish, monitor, and improve customs clearance procedures and service standards
• Ensure policies and procedures are consistently administered
• Drive operational performance and achieve key performance indicator (KPI) targets
• Hire, coach, train, and develop employees
• Assign work, review productivity, and manage performance
• Work with customs officials and internal stakeholders to resolve shipment delays and clearance issues

• Bachelor's degree preferred
• 3-5+ years of experience in Customs Brokerage, International Trade, Import/Export Operations, or a related field
• Previous supervisory or team leadership experience
• Strong understanding of customs regulations and import/export documentation
• Experience managing employee performance and development
• Strong organizational, communication, and problem-solving skills
• Ability to work in a fast-paced operational environment

• Licensed Customs Broker (LCB)
• Customs Brokerage leadership experience
• Import/Export compliance expertise
• Experience managing KPIs and operational metrics

• Competitive Pay
• Bonus/Incentive Programs
• 401(k) with Company Match
• Medical, Dental, and Vision Benefits
• Tuition Reimbursement
• Generous Paid Time Off
• Paid Leave Programs
• Employee Discount Program
• Employee Assistance Program
• Outstanding Training and Career Development Opportunities

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!