Registrar, Management, Education Administration

Responsibilities

• Lead and manage all aspects of the Office of the Registrar
• Assist students, staff, and faculty with academic services
• Maintain the integrity, confidentiality, security, and compliance of student and academic records
• Optimize daily Registrar’s Office operations and oversee academic-record maintenance
• Monitor attendance reconciliation, grade posting, satisfactory academic progress (SAP), registration, degree audits, and student-status changes in the student information system
• Collect and analyze reports to support decision‑making and develop or modify policies and procedures
• Develop and document standard operating procedures and system processes
• Interpret and enforce academic policies and procedures based on program requirements
• Coordinate student information system updates, modifications, and implementation of new academic programs, including user acceptance testing
• Ensure student notifications and staff/management training for policy changes
• Establish educational partnerships and articulation agreements with transfer institutions
• Establish staffing levels aligned with service-level agreements, departmental goals, and budget guidelines
• Coordinate section building, course scheduling, and load balancing with Faculty Services
• Determine graduation eligibility and monitor honor-society eligibility
• Monitor degree and certificate conferrals
• Oversee distribution of graduation packages and official transcripts
• Oversee enrollment and degree verifications, loan deferment certifications, and employment verification letters
• Manage external reporting, including U.S. Department of Education Enrollment Reporting
• Oversee academic grade appeals and grievance processes
• Maintain academic-record retention and business-continuity plans with Information Technology
• Participate in leadership meetings and prepare departmental budgets
• Collaborate with leadership teams and manage relationships with external vendors
• Participate in professional development and identify team training opportunities
• Perform other duties as assigned

• Bachelor’s degree required
• Minimum five years experience in a Registrar role or related profession within higher education, ideally in a proprietary institution(s)
• Minimum five years of experience leading and managing successful teams
• Strong knowledge of FERPA, Title IV, accreditation standards, and federal/state higher education regulations, including DEAC requirements and student achievement, SAP, and academic catalog disclosures
• Working knowledge of state authorization requirements and NC-SARA for multi‑state online enrollment
• Experience with student information systems and reporting/analytics tools, preferably Anthology and Power BI, with the ability to use data to support informed decision‑making
• Strong understanding of registration, grading, degree audits, transcript processing, and student record management
• Exceptional attention to accuracy and confidentiality
• Proven ability to lead, develop, and motivate teams, delegate responsibilities, prioritize competing demands, meet deadlines, and drive process improvements
• Excellent communication, analytical, problem‑solving, and cross‑functional collaboration skills
• Ability to explain policies and procedures and work effectively with faculty, IT, Admissions, and other institutional stakeholders
• Applicants must be authorized to work for any employer in the U.S.; employment visa sponsorship is unavailable

Demonstrates expertise in managing academic records, compliance with FERPA and Title IV regulations, and optimizing Registrar's Office operations. Proven ability to lead teams, develop policies, and utilize student information systems for data‑driven decision‑making.

• Registrar Experience
• FERPA Compliance
• Student Information Systems
• Team Leadership
• Data Analysis

• Academic Record Management
• Degree Audits
• Transcript Processing
• Registration Processes
• Policy Development
• Satisfactory Academic Progress (SAP)
• Accreditation Standards
• Data Reporting
• Process Improvement
• Budget Management

• Communication Skills
• Analytical Skills
• Problem‑Solving Skills
• Cross‑Functional Collaboration
• Attention to Detail

• Higher Education
• Compliance Standards
• State Authorization
• NC-SARA
• Transfer Institutions

• Anthology
• Power BI
• Student Information Systems
• Reporting Tools