Manager, Learning Delivery

ADP is hiring a Manager, Learning Delivery

Are you looking to join a fast‑paced, inclusive environment with a culture of collaboration and belonging? Well, this may be the role for you. Ready to make your mark?

In this role, you will lead a team responsible for the delivery of learning offerings to associates and clients through the Enterprise Learning Delivery Center of Expertise (CoE). You will ensure that our Learning Delivery offerings effectively support the needs of the business by focusing on process improvements, identifying operational efficiencies, and providing an effortless modern learning experience for the associates and clients.

Daily, you will collaborate with Leaders both in the CoE and the business units to ensure alignment and successful execution of learning deliverables. Coach, mentor, and support continuous learning and staff development that enhances individual performance and team capabilities.

Integrity, resilience, positivity, and agility are must‑haves in this role. Integral to this is the responsibility to provide input in the instructional design process, identify and incorporate delivery innovations, seek out and incorporate feedback and provide robust thought leadership specific to modern learning delivery methods, and lead medium to large scale projects.

We are a global leader in human resources technology, offering the latest AI and machine learning‑enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down‑to‑earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a Diversity Inc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more.

Learn more about DEI at ADP on our You Tube channel: http://adp.careers/

• Coach and develop high‑performing teams. You will lead, coach, and mentor a team of learning consultants responsible for delivering training to ADP associates and clients.
• Leverage data to make strategic decisions. You will monitor the performance and operating standards of the team, capture and analyze a broad range of metrics to provide insights, demonstrate impact, and drive continuous improvement.
• Build relationships across the ADP Family. You will build and cultivate relationships with ADP Enterprise Learning leadership, ADP Learning communities of practice, HR technology, support, and other groups/leaders.

A college degree is great but not required. What’s more important is having the skills to do the job. If you don’t have a college degree, other acceptable experiences could include:

• Five plus years of relevant work experience including two-plus years of People Leadership (direct or indirect) and Project Management.
• Military experience – team leadership, project management, resilience, negotiation, and trust‑building.

• Collaborate. Courage comes from how associates are willing to have difficult conversations, speak up, take ownership, and respect one another’s ideas to find the best solution.
• Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We’re obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
• Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
• Act like an owner and doer. Mission‑driven and committed to navigating…