Investigations Analyst Manager

• Lead, coach, and develop a team of investigators to meet production, quality, and service level expectations
• Provide guidance on complex investigations, suspicious activity assessments, and escalation decisions
• Review investigative findings to ensure documentation is accurate, thorough, and compliant with regulatory and enterprise requirements
• Support the timely and accurate completion of Suspicious Activity Reports (SARs) for submission to regulators and/or law enforcement
• Monitor team performance and drive accountability for quality, productivity, and risk management standards
• Conduct quality reviews and provide coaching to support employee development
• Partner with senior leaders and business stakeholders to communicate investigative trends, risks, and case outcomes
• Identify and implement process improvements that enhance operational efficiency and effectiveness

• Demonstrated leadership capabilities with the ability to coach, develop, and motivate others
• Strong verbal and written communication skills, including the ability to effectively present findings and recommendations
• Excellent analytical, critical-thinking, and problem-solving abilities
• Ability to make sound, risk-based decisions in a fast-paced environment
• Flexible and adaptable with the ability to manage multiple competing priorities
• Strong organizational and time-management skills
• Proven ability to collaborate and build relationships across teams and organizational levels
• Technical proficiency with the ability to quickly learn and navigate multiple investigative systems and tools
• Demonstrated sense of urgency, accountability, and attention to detail
• 3+ years of experience in Anti-Money Laundering, Financial Crimes, Fraud, Investigations, or related risk management functions
• Prior leadership, mentoring, or workflow coordination experience
  
  Experience providing feedback, coaching, and performance guidance
• Familiarity with transaction monitoring and case management systems
• CAMS certification or willingness to obtain certification
• Ability to work 1st shift in the United States of America
• Ability to work 40 hours per week

Demonstrates strong leadership and coaching abilities to develop a high-performing team in investigative roles, while ensuring compliance with regulatory standards and enhancing operational efficiency through process improvements.

• Leadership Capabilities
• Anti-Money Laundering Experience
• Analytical Skills
• CAMS Certification
• Investigative Systems Proficiency

• Investigative Findings Review
• Suspicious Activity Reports (SARs)
• Risk Management
• Transaction Monitoring
• Case Management Systems
• Process Improvement
• Quality Reviews
• Performance Monitoring
• Coaching and Development
• Decision-Making

• Verbal Communication
• Written Communication
• Analytical Thinking
• Problem-Solving
• Organizational Skills

• CAMS Certification

• Financial Crimes
• Fraud Investigations
• Risk Management
• Regulatory Compliance
• Team Accountability

• Investigative Systems
• Case Management Tools
• Transaction Monitoring Systems