Planner​/Scheduler

Overview

At Benchmark, we are driven by our purpose: to innovate for a healthier, safer, and better-connected world to create a brighter future. When you join us, you become part of a team passionate about making a meaningful impact across various sectors, including commercial aerospace, defense, advanced computing, next-generation communications, complex industrials, medical, and semiconductor capital equipment. We prioritize career growth, fostering a culture that ensures you reach your full potential.

At Benchmark, your work is purpose-driven, enabling you to create a positive impact on the world and make your career truly meaningful. You’ll be part of a collaborative and inclusive team that values your ideas and contributions.

The Planner/Scheduler I loads schedule and releases orders per schedule review process defined by Master Planner/Scheduler. Monitors status of planned and released orders through shipment and invoice payment and expedites/resolves issues that delay schedules.

• Act as a key contact for receipt and entry of new orders, change orders and net change analysis from customers.
• Perform material and capacity analysis, work with Master Planner/Scheduler to assist in establishing a production schedule for each order, and communicate/resolve issues related to discrepancies between the requested and promised due date.
• Acknowledge promised delivery date to customer and assist Master Planner/Scheduler in resolution of issues related to discrepancies between the requested and promised due date.
• Process component and non-inventory order entries and invoices as needed.
• Contribute to planning functions and may make recommendations and/or decisions to support the Master Planner/Scheduler.
• Communicate forecast and production schedule changes to Master Planner and Master Planner/Scheduler.
• Analyze potential impact of forecast and production schedule changes on component procurement and production volume.
• Monitor material status on upcoming orders;
  Flag and release orders as daily release schedule is defined.
• Monitor all orders to assure timely completion to promise date and escalate/resolve issues that may prevent timely delivery of orders.
• Work with Production, Product Engineering, Kit pull, Shipping, and Purchasing for any issues related to priorities, holds, throughput or capacity issues, part shortages, or engineering changes on released orders.
• May participate on the Customer Team as the Planning Dept. representative to support department and business unit.
• Assist Master Planner/Scheduler as needed, regarding development of or changes to Planning or Scheduling processes.
• Provide input or analysis to management of WIP, Finished Goods, and Component inventory levels in accordance with the Master Planner/Scheduler.
• Work with Project Management, as assigned, to process project orders, track orders to completion, analyze project costs, and prepare and process project invoicing and closing.
• Work with Finance to investigate and resolve Accounts Receivable issues.
• All employees are responsible for the Quality of their work to ensure BEI meets, or exceeds Customer Satisfaction.

• Demonstrate understanding of the extended process of order receipt and entry, material procurement, order release, assembly, shipment and invoice payment.
• Understanding of Enterprise Resource Planning (ERP) tools (LN or equivalent) as they apply to the position.
• Effective decision making skills as it relates to providing direction to the manufacturing floor and assigning priorities to meet customer goals and objectives.
• Understanding of the extended process of return debits and credits, return receipt and routing generation, Process Feedback System (PFS) entry and order release, return/project cost analysis and return/project invoicing and shipment.
• Exercise discretion when representing the company in Master Planner/Scheduler related decisions.
• Effective planning, analytical, problem solving and organizational skills.
• Ability to handle returned product following all appropriate handling and ESD guidelines.
• Effective oral and written communication skills.
• Demonstrate confidentiality and the ability to…