Tool Room Supervisor
Listed on 2026-06-02
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Manufacturing / Production
Manufacturing Engineer, Quality Engineering
Job Summary
In this role you will supervise production, maintenance, and repair of all injection molds at the West Tempe location. The scope of this job includes but is not limited to assurance of efficient personnel and equipment use, provide injection mold design guidance, scheduling toolroom workload, preparing mold repair cost estimates, guidance of apprenticeship program, occasional troubleshooting in or out-of-plant tooling / assembly / fixtures, and making recommendations for improvements to injection molds.
Essential Duties and Responsibilities- Supervise and direct tool room activities related to the repair / maintenance of tools, fabrication of new components, and new item development.
- Consult with Tooling Manager to ensure efficient departmental personnel and equipment scheduling.
- Training of new toolroom personnel during their orientation period.
- Support all departments requesting guidance on tooling related issues.
- Work with the Tooling Manager on cost estimates for mold damage, equipment repairs, and delivery of components.
- Develop and maintain effective organization to meet short and long-term requirements.
- Evaluate assigned personnel, promptly submit required personnel reports, recommend required action (i.e., salary change, promotion, discharge).
- Safeguard samples, confidential information, and personnel records.
- Promote a safe work environment, maintaining adequate knowledge of safety rules and regulations relevant to toolroom.
- Provide a "Customer Service" attitude when interacting with internal and external customers while accomplishing work, production, and achieving quality standards.
- Conform with and abides by all regulations, policies, work procedures, instruction, and all safety policies.
- Exhibit regular, reliable, punctual, and predictable attendance.
- Perform other duties as assigned based on business needs.
- High School or equivalent
- 5-8 years of experience
- Hands on tooling experience
- Complete working knowledge of all molding processes in the plant as it relates to tooling
- Demonstrate knowledge of variability, numerical reasoning, and computer applications
Skills and Abilities
- Bachelor’s in engineering or 5-8 years of relevant experience
- Project management experience
- Management experience
- Complete working knowledge of MS Office
- Experience working with Solid Works 2D and 3D
- Able to be aware of all relevant SOPs as per Company policy, GDP, GMP, and ISO Standards as they are related to the position covered by this Job Description
- Support and contribute to Lean Sigma programs and activities towards delivery of the set target
- Able to comply with the company's safety policy at all times
5%:
Up to 13 business days per year
Medium-Exerting up to 50lb/22kg of force occasionally and/or up to 20lbs/9kg of force frequently, and/or up to 10lbs/4kgs of force constantly to move objects.
Additional Requirements- This facility houses plastic injection molding machines; employees must tolerate fumes and particulate generated from various plastics, maintain compliance with company confidentiality, and operate in a potentially stressful environment at all times.
- Must work scheduled week, plus overtime and/or irregular hours as required, stand or sit for extended periods, transport themselves within facility, travel to other divisions, have good visual acuity, see with or without corrective lenses and distinguish color differences; lift minimum 25lbs.
- Employee required to stand, walk, talk, hear; occasionally sit & use hands to handle, feel objects, tools or controls; reach with hands & arms as well as stoop & kneel.
- Must be able to lift and/or move up to 10 pounds, occasionally up to 50 pounds; noise level moderate to loud; occasional travel to vendors may be required.
West is an equal-opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you need an accommodation to apply, please email Apply Where permitted by law, an offer of employment with West Pharmaceutical Services is contingent upon satisfactory completion of background screening.
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