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Communication Manager
Job in
Tempe, Maricopa County, Arizona, 85285, USA
Listed on 2026-09-20
Listing for:
ADP, Inc.
Full Time
position Listed on 2026-09-20
Job specializations:
-
Marketing / Advertising / PR
Digital Marketing, Content Writer / Copywriter, Marketing Communications, PR / Communications
Job Description & How to Apply Below
- Develop and manage an integrated communications plan, digital content strategy, editorial calendar, channel plans, and production roadmap aligned with organizational goals and audience needs.
- Lead storytelling from concept through distribution, including campaign briefs, written content, video production, photography, social content, presentations, live streams, and content repurposing.
- Establish messaging, editorial, and channel standards along with content workflows, approval processes, publishing protocols, community-management practices, and escalation procedures.
- Manage the day-to-day performance and governance of social media and coordinate content across web, email, paid, earned, executive, and internal communications channels.
- Supervise, coach, or direct staff, interns, freelancers, agencies, and vendors; set priorities, provide creative feedback, and ensure quality and deadline accountability.
- Partner with leaders and subject-matter experts to identify stories, develop key messages, prepare contributors or spokespeople, and translate complex topics into clear content.
- Draft and edit announcements, talking points, web copy, newsletters, and campaign content.
- Support proactive media relations and respond to routine inquiries in coordination with communications leadership; escalate sensitive or high-risk matters promptly.
- Own communications measurement and reporting, including goals, dashboards, campaign analysis, audience insights, testing, and recommendations for continuous improvement.
- Manage assigned budgets, production schedules, contracts, equipment, licenses, and vendor relationships in coordination with procurement and finance practices.
- Ensure content meets brand, accessibility, privacy, records, copyright, consent, and platform requirements.
- Monitor media coverage, online conversations, and emerging issues; coordinate timely responses and evaluate new platforms or tools based on audience value, risk, capacity, and return.
- Bachelor’s degree in communications, public relations, journalism, marketing, digital media, or a related field, or an equivalent combination of education and relevant experience.
- Five or more years of progressive communications experience, including substantial responsibility for digital content, social media, multimedia, or content marketing.
- Demonstrated success developing communications and digital content strategies and leading integrated campaigns from planning through measurement.
- Strong portfolio of written, video, social, and multimedia work, with the ability to provide informed creative direction and produce content directly.
- Experience leading projects and directing staff, freelancers, agencies, or cross-functional teams, with strong stakeholder-management and budget skills.
- Strong writing, editing, presentation, and analytical skills.
- Working knowledge of media relations, analytics, content management, social publishing/listening, accessibility, copyright, privacy, and communications risk management.
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