Quality Supervisor

Position Description

The Quality Manager is responsible for overseeing day-to-day quality operations, including the implementation and monitoring of quality and sanitation systems to facilitate compliance with company objectives and regulatory requirements. This position reports to the Quality Manager.

Sunday - Thursday, 4pm - 2:30am (hours are subject to change based on production needs)

• Adhere to and ensure compliance with all health and safety policies/procedures, Good Manufacturing Practices (GMPs), and PPE requirements.
• Understands and is proficient with Lab Data Collection Program, SAP, Food Safety and Quality Plans, Water Treatment, Batching Process, Internal Sanitation, Microbiology, Environmental Monitoring Programs, and Product Testing Requirements.
• Adhere to food quality and safety as per the standard(s) provided by corporate, customer, and/or governing bodies (ex. SQF).
• Lead and direct the work of other employees.
• Have some authority for personnel decisions related to hiring, performance, or disciplinary actions.
• Responsible for direct supervision of Quality employees.
• Knowledge of all aspects of applicable regulations to include AIB, SQF, State, City, Federal, Kosher, Gluten Free and customer requirements.
• Support and maintain compliance with third‑party food safety and quality certification requirements, including implementation and continual improvement of the facility’s food safety and quality management systems.
• Develop, implement, maintain and continuously improve the SQF System and ensure compliance with all relevant food safety and quality requirements.
• Track departmental KPI’s to manage daily requirements and budgetary deliverables.
• Understand the details of SAP, specifically the Quality Module, and know how to post process orders, access Finished Goods reports, access PMs for printing and entering completed PMs, access negative inventory, and perform a mock recall through the system.
• Be familiar with local and corporate QMS Policies and Procedures, and respective SOPs. Must be proficient with laboratory testing methods, product standards/specifications, and demonstrate technical decision making.
• Communicate Site Quality Objectives, Policies, and Procedures to employees across all functional departments and maintain accountability.
• Use Lab Data Collection Programs to track, analyze and trend data, enter new products, update specifications, and manage key metrics such as product limits, hold product, employee benchmarks, and certificates of analysis.
• Maintain laboratory equipment in good working condition, schedule preventative maintenance and calibration, and stock and order lab and sanitation supplies and consumables.
• Assist with approval/release/rejection of all raw materials, finished goods and in‑process materials.
• Understand basic chemistry and have a broad understanding of laboratory equipment, root cause analysis, food safety and food quality metrics/limits. Proficient with making in‑process batch adjustments.
• Strong training and personal development skills to drive new productivity goals as defined from time to time.
• Demonstrate leadership to employees to ensure consistent quality of work.
• Audit and maintain records necessary for compliance requirements.
• Take action when notified of any Food Safety or Food Quality issue.
• Ensure a safe working environment through strategies focused on accident reduction and energy and waste minimization.
• Serve as backup to the Quality Manager.

• Working knowledge of Excel, Word, and SAP.
• Experience using measurement tools and equipment such as HPLC, densitometer, and pH meters.
• Organized, detail‑oriented, and adaptable to change.
• Ability to apply statistical methods to analyze data and identify trends.
• High level of precision and accuracy in inspection and testing processes.
• Knowledge of GFSI, GMP, FDA and other relevant standards and regulations.
• Prior inspection experience in a laboratory setting.
• Written and verbal communication, analytical skills, problem‑solving skills, and organizational skills.
• Leadership – foster a culture of empowerment by building relationships based on trust, leading courageously, and…